Content Moderator: Protect Communities & Quality

MaziCTools; United States; Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Coverage

Vision Coverage

401(k)

Job summary

Yelp is seeking a Content Moderator to review and assess user-generated content, including reviews and photos, ensuring adherence to our guidelines. You will maintain accuracy, handle inquiries, and collaborate with cross-functional teams to improve moderation processes.

You’ll join a diverse, inclusive team with professional growth opportunities and a benefits package that covers health, dental, and vision.

Qualifications

• Strong attention to detail and high accuracy in moderation.
• Excellent written and verbal communication.
• Empathy and customer-centric approach.
• Strong problem-solving skills in fast-paced environments.
• Passion for online community integrity.

Responsibilities

• Review and assess content to identify violations of guidelines.
• Maintain accuracy and consistency in moderation.
• Engage with users for guidance and support on inquiries.
• Collaborate with cross-functional teams to improve moderation processes.
• Stay up-to-date with policies and industry trends.

Skills

Attention to detail

Communication skills

Empathy

Problem solving

Fast-paced environment

Job description

Yelp is seeking a Content Moderator to review and assess user-generated content, including reviews and photos, ensuring adherence to our guidelines. You will maintain accuracy, handle inquiries, and collaborate with cross-functional teams to improve moderation processes.

You’ll join a diverse, inclusive team with professional growth opportunities and a benefits package that covers health, dental, and vision.