Content Integration & Messaging Assistant

Cooley LLP; Boston (MA); On-site; USD 48,880 - 70,720; Full time

Benefits offered by this job

Medical insurance

Health savings account

Dental insurance

Vision insurance

Flexible spending accounts

Pre-tax commuter benefits

Life insurance

AD&D

Long-term care coverage

Backup care for children or adults

Paid Time Off (PTO) 20 days

Paid holidays 10 days

Job summary

Cooley LLP is seeking a Content Integration & Messaging Assistant to support the Marketing & Client Development team. You will help centralize and standardize content processes, manage workflows in Workfront, and contribute to messaging frameworks and documentation.

Ideal candidates have a bachelor's degree in business/marketing, experience with marketing systems, and strong communication. This role requires attention to detail and confidentiality in a fast-paced professional services

Qualifications

• Proficiency in Microsoft Office suite and iManage after orientation.
• Ability to work overtime as required.

Responsibilities

• Manage marketing content workflows and intake in Workfront.
• Drive cross-functional alignment to maintain workflow efficiency and project momentum.
• Support governance of firmwide marketing materials in Templafy and keep documentation updated.
• Identify and implement process improvements to increase efficiency and consistency.
• Develop trackers, dashboards and reporting to monitor progress and metrics.

Skills

Microsoft Office

iManage

Firm applications

Overtime availability

Education

Bachelor's degree in business/marketing

Tools

Workfront

Templafy

Job description

Content Integration & Messaging Assistant

Cooley is seeking a Content Integration & Messaging Assistant to join the Marketing & Client Development team.

Position summary

Under the direction of the Director of Integrated Content Marketing and Senior Manager of Content Integration & Messaging, this role is responsible for supporting the infrastructure of the content marketing team as well as supporting and executing specific content initiatives. This role will work closely with the marketing and client development department at large and other administrative teams to enable the efficient development and delivery of content marketing initiatives by assisting with the centralization, standardization, and process of developing and producing content marketing strategy, messaging and materials to advance firm and practice priorities. Work is defined by the goals, objectives and policies of the department. Specific duties and responsibilities include, but are not limited to, the following:

Position responsibilities

• Manage marketing content workflows and intake in Workfront, ensuring complete submissions, accurate tracking and on-time delivery
• Drive cross-functional alignment to maintain workflow and project efficiency, stakeholder clarity and project momentum
• Support the management and continuous improvement of content infrastructure, including workflows, templates, messaging frameworks and documentation
• Identify, recommend and implement process improvements to increase efficiency, consistency and scalability, and support process standardization and documentation
• Develop and maintain trackers, dashboards and reporting to monitor progress, identify risks and provide visibility into performance and key metrics
• Manage and support governance of firmwide marketing materials in Templafy, including updates, audits, organization and usability improvements
• Conduct research to support content strategy, messaging and positioning
• Support auditing, drafting, editing and quality control of content across formats to ensure accuracy, consistency and alignment with brand standards
• Manage multiple priorities and shifting deadlines in a fast-paced environment
• Anticipate needs and proactively support high-priority initiatives, connecting day-to-day work to broader firm, practice or campaign objectives
• All other duties as assigned or required

Skills & experience

Required

• After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, including firm marketing systems software
• Available to work overtime, as required

Preferred

• Bachelor's degree in business, communication, marketing or related field
• Previous experience in sales, marketing or account management-related field or previous experience in a law firm or professional services environment

Competencies

• Excellent attention to detail, accuracy, consistency and quality control
• Approaches tasks through a lens of quality and consistency
• Approaches tasks through a digital first lens
• Strong verbal and written communication skills
• Strong critical thinking skills, including identifying opportunities to improve processes and output quality
• Ability to organize, prioritize and coordinate multiple activities, including tracking progress and maintaining clear project visibility
• Works with team to set goals, drive projects, and achieve outcomes
• Strong judgment
• Team-player with collaborative spirit
• Unwavering ability to handle and maintain confidentiality regarding firm information, projects, client data
• Adaptability and agility in responding to shifting priorities and evolving project needs
• High level of professionalism at all times

Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.

The expected hourly pay range for this position with a work schedule of 40 hours per week is $23.50 - $34.00 ($48,880.00 - $70,720.00 annually).

Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.