Content Designer

Tek Ninjas; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

TekNinjas is seeking a Content Designer to own end-to-end content for a remote, 6-month engagement. You will craft interface copy, define information architecture, and design conversational flows across complex systems.

You will collaborate with Product Design, Product, and Engineering to ensure clarity, accuracy, and consistency, delivering implementation-ready content and documentation. A strong portfolio and AI-product experience are required.

Qualifications

• A portfolio demonstrating senior-level content design judgment and shipped products.
• Experience shipping AI-powered products with customer-experience improvements.
• Strong information architecture and systems thinking across surfaces.
• Fluency in prompts, context, structured data, retrieval, and model limits.

Responsibilities

• Own content direction and delivery for a defined product scope through launch.
• Write interface copy and design scripted and conversational flows.
• Develop reusable templates for insights and explanations.
• Define information architecture and content hierarchy.
• Translate customer needs into content requirements and criteria; validate data and behavior dependencies with Product and Engineering.
• Deliver implementation-ready content and documentation with clarity, accuracy, and legal alignment.

Job description

Job Title: Content Designer

Duration: 6 months

Location: Remote

Job Description

• Help people understand complex information, weigh tradeoffs, and take their next step with confidence.
• We're seeking a senior content designer with experience shipping AI-powered products and designing across complex systems.
• You’ll connect interface content, structured data, and conversational guidance into clear, useful experiences.
• This is a hands‑on individual contributor role with scope comparable to a senior content designer. You’ll own a defined set of flows through delivery, partnering with Product Design, Product, and Engineering.

What you’ll do

• Own content direction and delivery for a defined product scope, from requirements and prototypes through research, implementation review, and launch.
• Write interface copy and design scripted and conversational flows, including inputs, explanations, progress, uncertainty, recovery, and next steps.
• Develop reusable templates for insights and explanations, with clear rules for data inputs, assumptions, and consistency between interface and conversation.
• Define information architecture, navigation, and content hierarchy that help people understand choices and move between connected tasks.
• Translate customer needs into content requirements, representative examples, and quality criteria; validate data and behavior dependencies with Product and Engineering.
• Evaluate generated guidance for usefulness, grounding, and consistency. Partner with specialists on model-driven behavior, distinguishing intended interactions from capabilities the system can support.
• Deliver implementation-ready content and documentation; align disclosures with Legal and review the built experience for clarity, accuracy, and consistency.

What you bring

• A portfolio demonstrating senior-level content design judgment and meaningful contributions to shipped products.
• Experience shipping AI-powered products, with examples of how you improved the customer experience through research and evaluation of system behavior.
• Strong information architecture and systems thinking across multiple surfaces, states, or connected products.
• Working fluency in how prompts, context, structured data, retrieval, and model limits affect the experience.
• Experience developing test cases or evaluation criteria and using findings to improve product quality.
• The ability to distinguish accurate output from useful guidance‑and explain the product implications.
• Strong cross‑functional judgment: you can clarify ambiguous problems, negotiate scope, and move work forward with clear ownership.
• Excellent writing and interaction design skills, with the ability to make complex information understandable and actionable.

Especially valuable

Experience in model behavior design, prompt prototyping, personalization, or products that help people make complex decisions.

About TekNinjas

TekNinjas is a global IT staffing partner placing skilled professionals with leading enterprises and system integrators across the US, Canada, UK, India, and the EU. We focus on the right fit - not just the fast fill - and stay engaged with our consultants well beyond the start date.

We're the right partners in your success.

TekNinjas is an Equal Opportunity Employer.