Content & Communications Lead BPX

Roundel; Minneapolis, Northern (MN, KY); Hybrid; USD 95,000 - 171,000; Full time

Benefits offered by this job

Hybrid work option

Health benefits

401(k) plan

Job summary

Target is seeking a Content & Communications Lead to shape the strategy and operating model for content management across Partners Online. You will work with Product, UX, Technology, and Operations to establish scalable content governance, metadata standards, and editorial practices that improve discoverability and usability for business partners worldwide.

You will champion AI-enabled content operations, drive continuous improvement, and coach cross-functional teams to deliver high-quality

Qualifications

• 8+ years of experience in content management, strategy, governance, or related field.
• Experience leading enterprise content initiatives in a matrixed organization.
• Experience developing governance frameworks and editorial standards.
• Strong stakeholder management and cross-functional leadership.
• Experience with CMS, metadata, taxonomy, and structured content.
• Excellent written and verbal communication.
• Ability to balance strategic thinking with execution.

Responsibilities

• Define operating model, editorial framework, and best practices for BPX Content.
• Shape enterprise content governance across Partners Online.
• Define strategy for business partner communications aligned with product guidance.
• Collaborate with Product, UX, Technology, Operations, Legal to improve content experiences.
• Drive continuous improvement using data and AI-enabled tools.
• Build organizational capability through repeatable processes and coaching.
• Lead multiple initiatives in a fast-paced environment.
• Uphold Target values of Inclusivity, Connection, and Drive.
• Other duties as assigned

Skills

Content strategy

Content governance

Stakeholder mgmt

Editorial standards

Information architecture

Tools

CMS

Contentful

Job description

The pay range is $95,000.00 - $171,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About the Role

The Content & Communications Lead is an individual contributor responsible for shaping the strategic direction and operating model for content management, governance, and business partner communications across Partners Online (POL), Target's digital portal for business partners. In this role, you'll partner closely with Product, User Experience (UX), Technology, Operations, and internal business stakeholders to establish scalable content and communication practices that deliver a consistent, connected experience for Target's business partners. You'll influence enterprise decisions by establishing editorial, metadata, and governance best practices that improve content quality, discoverability, and usability across Partners Online. As Target continues to modernize its digital content ecosystem, you'll champion AI-enabled content operations and continuous improvement initiatives that strengthen editorial consistency, simplify content management, and enhance how business partners access information.

About the Team

The BPX Communication & Engagement team manages the content and communications experience or Partners Online. More than 200,000 business partners worldwide rely on Partners Online to access the policies, processes, tools, training, resources, and communications they need to successfully do business with Target. The team partners with business stakeholders across the enterprise to develop, manage, and publish content that supports every aspect of doing business with Target. By establishing content standards, metadata, governance practices, and scalable publishing processes, the team ensures content is accurate, accessible, easy to navigate, and consistent across the business partner experience.

Key Responsibilities

• Establish the strategic direction for the BPX Content function by defining the operating model, editorial framework, and best practices while providing functional leadership, coaching, and guidance to drive consistent, high-quality outcomes.
• Shape and evolve enterprise content management and governance across Partners Online (POL), including content lifecycle management, editorial standards, metadata, taxonomy, information architecture, and content quality.
• Define the strategy and governance framework for business partner communications, ensuring communications are audience-focused, well-timed, and aligned with product guidance, knowledge content, and business objectives.
• Influence and consult with Product, User Experience (UX), Technology, Operations, Legal, and internal business stakeholders to improve content experiences, support digital initiatives, and drive adoption of enterprise content and communication standards.
• Drive continuous improvement by leveraging data, stakeholder feedback, AI-enabled tools, and scalable content practices to improve discoverability, consistency, operational efficiency, and the overall business partner experience.
• Build organizational capability by establishing repeatable processes, documenting best practices, fostering cross-functional partnerships, coaching team members, and enabling consistent execution across the Content function.
• Lead multiple initiatives simultaneously, proactively solving complex problems, ensuring high-quality deliverables, and delivering results in a fast-paced, evolving environment.
• Consistently demonstrate behaviors aligned to Target's values of Inclusivity, Connection, and Drive.
• Other duties as assigned

Note: Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

Qualifications Required

• 8+ years of experience in content management, content strategy, content governance, communications, knowledge management, information architecture, digital product, or related field.
• Demonstrated experience leading enterprise content or communications initiatives in a highly matrixed organization.
• Experience developing governance frameworks, editorial standards, or scalable content operations.
• Strong stakeholder management and cross-functional leadership skills with the ability to influence without direct authority.
• Experience working with enterprise content management systems (CMS), metadata, taxonomy, and structured content.
• Exceptional written and verbal communication skills with the ability to influence stakeholders at all levels.
• Proven ability to balance strategic thinking with operational execution and continuous improvement.
• Strong mentorship and coaching abilities.
• A creative mind, with a practical outlook and unwavering ability to go with the flow.

Preferred

• Experience partnering with Product, UX, Engineering, Legal, and Operations teams to improve digital content experiences.
• Experience implementing AI-assisted content creation, editorial workflows, or content operations.
• Experience with Contentful or a similar enterprise content management platform.
• Experience leading organizational change or digital transformation initiatives.
• Experience developing communications strategies for external audiences or business partners.
• Familiarity with analytics, search optimization, and content performance metrics.

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_E

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [e-mail]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

Application deadline is : 08/31/2026

Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop. We'll contact you if you're selected for next steps. In the meantime, follow us at A Bullseye View for the latest news.

Our Benefits

We care about and invest in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.