Content & Communications Associate

Stagetime Inc.; Wheat Ridge (CO); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance and long-term/disabilty

Paid time off and holidays

403(b) Retirement Plan

Job summary

Central City Opera in Wheat Ridge, CO seeks a Communications Associate to support marketing, development, and artistic teams with cohesive content that grows engagement and ticket sales. You will edit the 90-100 page summer festival program, manage online presence, and lead external communications.

Collaborate across departments to produce persuasive digital and print content, oversee media relations, and drive SEO/SEM aligned with the brand voice and audience goals.

Qualifications

• Bachelor’s degree in marketing, communications, journalism or relevant field.
• 3+ years of related work experience preferred.
• Experience with social media platforms (Facebook, Instagram, TikTok, LinkedIn).
• Photography and/or videography experience a plus; exceptional written communication.
• Strong email marketing experience (MailChimp and other platforms).
• Knowledge of graphic design tools a plus (Adobe Creative Suite, Canva).

Responsibilities

• Create cohesive content to drive audience engagement, ticket sales, and philanthropic support.
• Support Marketing and Box Office efforts to reach revenue and strategic goals.
• Collaborate with internal staff and artists to produce digital, social, and print content reflecting the brand voice.
• Serve as editor and main copywriter for the summer festival program (90-100 pages).
• Manage online presence including social media profiles and content hubs.
• Oversee external email and direct mail communications in partnership with other departments.
• Write and update website copy with SEO/SEM considerations.
• Hire and supervise contract videographers and photographers for productions and events.
• Coordinate vendors and service providers; draft and distribute press releases with leadership.
• Develop media relationships and pitch stories; monitor press coverage.
• Provide project management support for department initiatives using PM tools.

Skills

Exceptional written communication

Social media management

Editing and content creation

Organizational skills

Analytics & metrics

Education

Bachelor’s degree in marketing, communications, journalism or relevant field

Tools

Adobe Creative Suite

Canva

MailChimp

MS Office Suite

Job description

Reports to: Managing Director, External Affairs

Work Schedule: Monday-Friday, 9am-5pm (evenings and weekends as needed)

Location: Administrative office at 4875 Ward Rd, Wheat Ridge, CO (some commuting to Central City during the festival & other events as needed)

COMPANY

Founded in 1932, Central City Opera (CCO) is the fifth oldest professional opera company in the country and is renowned for exquisite world-class productions, a robust young artist training program, creative education activities, and community engagement. Our annual summer opera festival takes place at 8,500 feet above sea level in the Colorado mountain town of Central City, only 35 miles west of Denver, where the company owns and maintains 28 Victorian-era properties, including the intimate 550-seat jewel box opera house built in 1878.

The Vision and Mission of CCO include using the power of the arts and historic preservation to enhance lives and communities while enriching the lives and communities of those we serve and providing a welcoming, inclusive environment of beauty and meaning.

POSITION SUMMARY

The Communications Associate supports the marketing, development, and artistic departments by creating cohesive and compelling content that drives deeper engagement with the community, increased ticket sales and event attendance, and grows the philanthropic base of support for Central City Opera.

Support all Marketing and Box Office efforts to reach ticket revenue and strategic goals.

Collaborate with internal staff and artists to create engaging, persuasive content for digital marketing, social media, and print channels that reflect the company’s brand voice and ultimately drives audience engagement and action.

Serve as editor and main copywriter for the summer festival program. Work cross-functionally with the marketing, artistic, development, and education departments to curate content, guide graphic designer and support contributors in the execution of the 90-100 page program book.

Manage Central City Operas’ online presence – including social media profiles and digital content hubs. Must understand the basic best practices of content creation and posting strategy for social media, as well as collaborate with different departments to drive the content creation for CCO’s online presence.

Manage all external email and direct mail communications in partnership with development, education, and artistic departments.

Write and update website copy and content, consistent with the overall tone, style and voice of the brand while additionally factoring in SEO/SEM best practices.

Responsible for hiring and working with contract videographers and photographers to capture productions, events and create mission-driven visual resources for the company to utilize.

Contract and oversee vendors and service providers including graphic designers, printers, photographers, videographers, copywriters, and others.

Write and distribute write and distribute company press releases in partnership with CCO leadership.

Create media relationships, maintain media contact database, and pitch stories to media in partnership with Managing Director, External Affairs.

Monitor and track all press and media coverage.

Provide organizational and project management support for all department initiatives using CCO project management tools and systems.

QUALIFICATIONS

• Bachelor’s degree in marketing, communications, journalism or relevant field;
• 3+ years of related work experience preferred;
• Experience with social media platforms (Facebook, Instagram, TikTok, LinkedIn);
• Knowledge of opera, theater, music, and/or the performing arts strongly preferred;
• Photography and/or videography experience a plus; Exceptional written communication, particularly in adapting complex information for a variety of audiences;
• Strong computer skills, including MS Office products: Outlook, Word, Excel, and PowerPoint;
• Strong email marketing experience (MailChimp and other platforms);
• Knowledge of graphic design and design programs a plus (Adobe Creative Suite, Canva).

SKILLS AND ABILITIES

• An appreciation for and fluency in discussing and describing opera, music and the performing arts;
• Patron-centric and customer service focused;
• Meticulous attention to detail;
• Strong organizational and analytical skills;
• Outstanding interpersonal skills with the ability to function in a collaborative environment while also working independently;
• Knowledge of metrics measurement and analytics;
• High level of intercultural competence and experience working with diverse communities;
• Takes independent actions and proactively seeks opportunities to connect resources, people and organizations with Central City Opera.

A comprehensive benefits package including medical, dental, and vision coverage

100% paid life insurance and long-term disability insurance

Sick time, paid time-off for flexible personal use, and office holidays

403(b) Retirement Plan with immediate eligibility to contribute

EQUAL EMPLOYMENT OPPORTUNITY

CCO is committed to creating and sustaining an inclusive and equitable work environment. Equity, diversity, and inclusion are core values and we are currently working to expand our capacities in these areas with company-wide understanding that this is an ongoing process that must be embedded into the fabric of the organization. We encourage candidates who identify as BIPOC, LGBTQ+, otherwise-abled, and other underrepresented identities to apply. All applications will

Desired Start Date: February 17, 2025

BENEFITS

Pay Range: $47,500 - $57,500 Annual

A comprehensive benefits package including medical, dental, and vision coverage;

100% paid life insurance and long-term disability insurance;

Sick time, paid time-off for flexible personal use, and holidays

Application Deadline: January 20, 2025