Content Architect: Internal Procedures & Knowledge Base

Frey Consulting Group; Austin (TX); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Frey Consulting Group in Austin, TX, seeks a Content Developer to turn complex information into clear, actionable procedures for frontline teams. You will write, edit, and maintain internal procedures within our content management system, ensuring accuracy and up-to-date guidance.

To succeed, you should have experience in content or knowledge base writing, strong analytical skills, and the ability to coordinate with cross-functional teams in a fast-paced, deadline-driven environment.

Qualifications

• Experience in content or knowledge base writing.
• Ability to translate complex information into clear procedures.
• Strong written and verbal communication with zero ambiguity.

Responsibilities

• Own the end-to-end cycle of writing, editing, and publishing internal procedures.
• Validate changes and ensure clarity and consistency across content.
• Collaborate with cross-functional teams to identify content needs and updates.
• Ensure procedures are ready for training and project launches.
• Manage multiple writing projects and update requests concurrently.
• Contribute content for internal specialist tools as needed.

Skills

Content writing

Knowledge base

Analytical thinking

Cross-functional collaboration

Project management

Attention to detail

Job description

Frey Consulting Group in Austin, TX, seeks a Content Developer to turn complex information into clear, actionable procedures for frontline teams. You will write, edit, and maintain internal procedures within our content management system, ensuring accuracy and up-to-date guidance.

To succeed, you should have experience in content or knowledge base writing, strong analytical skills, and the ability to coordinate with cross-functional teams in a fast-paced, deadline-driven environment.