Contact Representative

Military Treatment Facilities under DHA; United States; On-site; USD 43,000 - 56,000; Full time

Job summary

Military Treatment Facilities under DHA in Misawa Air Base, Japan, seeks a Health Benefits Specialist to serve as the point of contact for health benefits programs available to eligible beneficiaries.

The role involves coordinating USA Hire assessments after eligibility decisions, with accommodations available on request. Applications close on 2026-11-16 under the Fed Transition pathway.

Responsibilities

• Serve as the point of contact on health benefits programs available to eligible beneficiaries.

Job description

• Hiring Agency: Military Treatment Facilities under DHA

About the Position: This position is located in the TRICARE Operations & Patient Administration of the Directorate of Admin at the 35th Medical Group, located in Misawa Air Base, Japan.

Key Responsibilities

Serve as the point of contact on matters relating to health benefits programs available to eligible beneficiaries.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information

Which agency is hiring for this position?

This position is with Military Treatment Facilities under DHA, Department of Defense.

What is the salary for this position?

The posted pay range is $43106 – $56039/yr.

What is the application deadline?

Applications close on 2026-11-16.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.