Contact Representative

US Military Treatment Facilities under DHA; Fort Leavenworth (KS); On-site; USD 42,000 - 64,000; Full time

Job summary

US Military Treatment Facilities under DHA at Fort Leavenworth, Kansas, seeks a Contact Representative. This Direct Hire solicitation may offer salary negotiation for candidates new to Federal service.

Applicants must be US citizens and meet specialized experience requirements relevant to health information systems, insurance verification, and patient billing support. The position requires one year of specialized experience and prohibits substitution of education for experience.

Qualifications

• One year of specialized experience with health information systems.
• Experience verifying insurance benefits for patients.
• Experience providing billing or claims information to beneficiaries.
• Education substitution is not allowed for this position.

Skills

Health information systems

Insurance verification

Billing inquiries

Job description

About the Position:

This position is located at Fort Leavenworth, Kansas

This is a Direct Hire Solicitation

• Salary negotiation may be available for those candidates who are new to Federal service.

Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Basic Requirement for Contact Representative:

Specialized Experience:

One year of specialized experience which includes: utilizing health information automated systems, verifying insurance benefits for patients, and providing billing or claims information to beneficiaries. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.