Contact Center Sales Representative

TruGreen Limited Partnership; Rochester Hills (MI); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Uncapped commissions

Paid Time Off

Holiday Pay

Employee Discounts

Career Growth Opportunities

Paid Training

Benefits package

Job summary

TruGreen in Rochester Hills is seeking a Contact Center Sales Representative to turn conversations into sales by helping customers choose lawn care plans that fit their needs. You will engage in inbound and outbound calls, build rapport, identify customer needs, and recommend solutions to drive sales.

The role offers coaching, training, and opportunities to advance within a supportive team environment. Join a company with over 50 years of experience in lawn care, backed by a strong training

Qualifications

• Sales-focused mindset with ability to identify customer needs.
• Clear, effective communication over the phone.
• Active listening to uncover customer goals.
• Willingness to receive feedback and improve performance.
• Competitive drive to meet and exceed targets.
• Take ownership and drive tasks to completion.
• Collaborative team contributor with a positive attitude.
• Comfort with navigating multiple systems and documenting interactions.
• Availability across daytime, evenings, and weekends.

Responsibilities

• Turn conversations into opportunities by helping customers choose lawn care plans that fit their needs.
• Handle inbound and outbound calls, build rapport, identify needs, and recommend solutions.
• Drive sales and participate in coaching, training, and development to grow skills.

Skills

Sales Mindset

Strong Communication

Active Listening

Coachability

Competitive Drive

Initiative & Ownership

Team Player

Computer Proficiency

Flexible Availability

Job description

Contact Center Sales Representative

2711 Commerce Drive, Rochester Hills, Michigan 48309

TruGreen accepts applications on an ongoing basis.

What's In It for You?

• $16.50 Hourly Pay + Uncapped Commissions - Paid Weekly
• Paid Time Off, Sick Time, and Holiday Pay
• Employee Discounts on TruGreen Services
• Supportive Team Environment - Work alongside teammates and leaders who are invested in your success.
• Career Growth Opportunities - Clear pathways to develop your skills and advance your career.
• Paid Training and Ongoing Development - Gain the tools, knowledge, and confidence to thrive.
• Benefits Package - Medical, dental, vision, and 401(k) with company match (eligibility begins at 30 days)

While this role begins at a competitive base rate, candidates with demonstrated sales experience may be considered for compensation within the established pay range of $16.50-$19.50/Hourly.

What You'll Do

As a TruGreen Contact Center Sales Representative, you'll turn conversations into opportunities by helping customers choose lawn care plans that fit their needs. Through inbound and outbound calls, you'll build rapport, identify customer needs, recommend solutions, and drive sales. We're looking for team members who are competitive, self-motivated, and eager to learn. Whether you have previous sales experience or simply a strong sales mindset, you'll receive coaching and support to help you grow your skills, achieve goals, and make an impact every day.

What to Expect

• Supportive leaders and teammates who are invested in your success from day one.
• Comprehensive training to help you learn our products, services, and proven sales approach.
• Ongoing sales coaching, feedback, and development opportunities to help you build confidence and grow your skills.
• A collaborative, team-oriented environment where learning, sharing best practices, and celebrating wins are part of the culture.
• Fun sales contests, incentives, and recognition programs that reward performance and keep work engaging.
• Continuous opportunities to strengthen your sales, communication, problem-solving, and relationship-building skills.

What You'll Need

• Sales Mindset: Motivated by goals, opportunities, and helping customers find solutions that meet their needs.
• Strong Communication Skills: Comfortable building rapport, asking questions, and confidently guiding conversations over the phone.
• Active Listening: Able to understand customer needs, identify opportunities, and recommend the right solutions.
• Coachability: Open to feedback, eager to learn, and committed to continuously improving performance.
• Competitive Drive: Enjoy working toward individual and team goals in a results-oriented environment.
• Initiative & Ownership: Self-motivated, dependable, and ready to take action without waiting to be asked.
• Team Player: Contributes to a positive team culture and collaborates to help the entire team succeed.
• Computer Proficiency: Comfortable navigating multiple systems while accurately documenting customer interactions.
• Flexible Availability: Daytime, evening, and weekend schedules available.

Why TruGreen?

For more than 50 years, TruGreen has helped homeowners achieve healthier, greener lawns. As a member of our Inside Sales team, you'll be the first connection many customers have with TruGreen, helping them find the right lawn care solutions while building trust and creating a positive customer experience. Through meaningful conversations, you'll identify customer needs, recommend services, and drive sales that make a real impact.

You’ll be supported by leaders who understand what it takes to succeed because many began their careers in roles just like this one and have grown into leadership positions at TruGreen.

Backed by the resources, training, and stability of the nation's largest lawn care provider, you'll have the support of a local team that is invested in your success. As the Official Lawn Care Provider of the PGA TOUR, TruGreen brings industry‑leading expertise, innovation, and proven results to every lawn we service. Whether you’re starting your career or looking for your next opportunity, you’ll have the tools, support, and advancement opportunities to grow with us.

Bring Your Drive. We’ll Help You Succeed.

If you’re motivated by goals, enjoy connecting with people, and thrive in a fast-paced, performance-driven