Consumer Study Coordinator (30 hrs/wk) - Richmond, Virginia

Celerion; Richmond (VA); On-site; USD 21,593 - 30,754; Part time

Benefits offered by this job

Eligible for benefits

Flexible working hours

Job summary

A clinical research organization in Richmond, Virginia is seeking a Consumer Study Coordinator to work 30 hours per week. The role includes preparing participant activities, developing communications, and entering study information. Candidates should have at least two years of customer service experience and strong administrative skills. The position requires flexibility in working hours and the ability to work in an environment with exposure to secondhand smoke. Eligible for benefits, this role offers a base pay of $19.00/hr.

Qualifications

• At least two years of customer service experience.
• Strong administrative skills and ability to work a flexible schedule.
• Consumer/market research experience preferred.
• Must be 21 years of age or older.

Responsibilities

• Prepare and maintain all stages of participant activities.
• Develop positive participant communications and relationships.
• Enter and update study information into computer systems.
• Collect and organize panelists’ paperwork and documentation.

Skills

Customer service experience

Administrative skills

Flexible schedule

Consumer/market research

Job description

Consumer Study Coordinator (30 hrs/wk) – Richmond, Virginia

Base pay range: $19.00/hr – $19.00/hr

Celerion is committed to swift, exceptional clinical research through translational medicine. Every day, we use our experience, agility, and innovative research strategies to help get drugs to market faster.

Celerion is currently seeking a Consumer Study Coordinator at our Richmond, VA location. Our Richmond office focuses on consumer opinion studies related to nicotine and tobacco products.

About the Role

This position will work 30 hours per week and is eligible for benefits. We require flexibility to work between 8:00 am – 8:00 pm Monday‑Friday, with the possibility of occasional Saturday work.

Responsibilities

• Prepare and maintain all stages of participant activities, including screening, training, and evaluations.
• Develop positive participant communications and relationships.
• Enter and update study information into computer systems.
• Collect and organize panelists’ paperwork and documentation.

Qualifications

• At least two years of customer service experience.
• Strong administrative skills and ability to work a flexible schedule.
• Consumer/market research experience preferred.
• Ability to work in an environment with exposure to secondhand smoke from combustible cigarettes and vapors from electronic cigarettes on a daily basis.
• Must be 21 years of age or older (as required by Code of Virginia 18.2‑371.2B).

Benefits

Eligible for benefits. Flexible working hours 8:00 am – 8:00 pm Monday‑Friday, with occasional Saturday work.

Celerion Values

Integrity, Trust, Teamwork, Respect.

Equal Opportunity Employer

Celerion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, marital status, qualified protected veteran status, or disability.

Recruitment Process

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.