Consumer Salesforce Business Systems Analyst

Regions Bank; Hoover (AL); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Volunteer Program

Job summary

Regions Bank is seeking a Business Systems Analyst to conduct business process analysis, needs assessment, and preliminary cost/benefits analysis to align IT solutions with business initiatives. The role may act as a liaison between lines of business and IT.

Key responsibilities include defining specifications, analyzing systems, creating diagrams, developing flowcharts, coding, testing, and coordinating with operations. Some groups may require after-hours support and on-call rotations.

Qualifications

• High School Diploma or GED with 10 years of related experience, or Bachelor's degree with 6 years of related experience.
• Experience with business intelligence tools.
• Experience creating relational database queries.
• Familiarity with agile and/or waterfall methodologies.
• Project management and testing experience.

Responsibilities

• Formulates/defines specifications for moderately complex operating software applications or modifies/maintains complex existing applications.
• Analyzes and evaluates existing or proposed systems and devises programs, systems and procedures to process data.
• Prepares charts/diagrams to aid in problem analysis and submits recommendations for solution.
• Develops coding logic flowcharts and program specifications.
• Encodes, tests, debugs and installs operating programs with IT coordination.
• Reviews progress and evaluates results; reports inconsistencies to management.
• On-call support rotation after hours/weekends may be required.

Skills

Business process analysis

Requirements gathering

Data analysis

Problem solving

Communication skills

Microsoft Excel

Salesforce familiarity

Education

High School Diploma or GED

Bachelor's degree

Tools

Salesforce

Job description

Job Description

At Regions, the Business Systems Analyst conducts business process analysis, needs assessments, and preliminary cost/benefits analysis in an effort to align information technology solutions with business initiatives. This position may function as liaison between the line of business and the Information Technology (IT) department.

Primary Responsibilities

• Formulates/defines specifications for moderately complex operating software programming applications or modifies/maintains complex existing applications using engineering releases and utilities from programs
• Analyzes and evaluates existing or proposed systems and devises computer programs, systems and related procedures to process data
• Prepares charts and diagrams to assist in problem analysis and submits recommendations for solution
• Prepares program specifications and diagrams and develops coding logic flowcharts
• Encodes, tests, debugs and installs the operating programs and procedures in coordination with computer operations and user departments
• Reviews progress and evaluates results
• Reports inconsistencies to the attention of management and suggest problem resolutions and business process improvements
• Certain business groups may require on call support rotation after hours and/or weekends

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for

overtime pay.

Requirements

• High School Diploma or GED and ten (10) years of related experience OR
• Or Bachelor's degree and six (6) years of related experience

Preferences

• Banking or financial services industry experience
• Experience providing application support to include troubleshooting
• Experience with business intelligence tools
• Experience creating relational database queries
• Familiarity with agile and/or waterfall methodologies
• Project Management and testing experience

Skills and Competencies

• Ability to plan, schedule and execute multiple concurrent activities
• Ability to use application programming interface (API) tools
• Ability to work in a team environment
• Actively demonstrates a complex working knowledge of systems and software development concepts, practices, and procedures
• Advanced ability to research, analyze data, and derive facts
• Excellent communication and customer service skills
• Excellent organizational and analytical skillsKnowledge of applicable testing tools and effective implementation
• Problem solving and priority management skills
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)

Additional Job Description

• Leverage Salesforce platform capabilities to support the consumer bank
• Gather, document, and translate business requirements into scalable Salesforce solutions
• Identify opportunities to improve business processes through automation, optimization, and expanded use of Salesforce platform capabilities
• Create and maintain reports, dashboards, and analytics to provide business insights and support data-driven decision-making
• Perform data analysis, data validation, and data quality management activities to ensure the accuracy and integrity of Salesforce data
• Monitor system performance, user adoption, and platform utilization, recommending enhancements to maximize business value

Additional Preferences

• Salesforce experience preferred

Regions will not sponsor applicants for work visas for this position at this time. Applicants for this position must currently be authorized to work in the United States on a full-time basis.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target

Minimum:

$90,255.55 USD

Median:

$115,430.00 USD

Incentive Pay Plans

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. (https://www.regions.com/about-regions/benefits/benefits-eligibility) Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/about-regions/welcome-portal/benefits

Location Details

Riverchase Operations Center

Location

Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.