Consumer Performance and Risk Analyst

Jobtailor; Kansas; On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor in Kansas seeks a banking analytics professional to manage KPI reporting and risk indicators for the Consumer Banking line. You will review audit postings, compile KPIs, and publish monthly dashboards to support Retail and Private Banking teams.

The role requires 3+ years in banking/analytics, strong problem‑solving, and proficiency with Microsoft Office. You will work independently and collaborate across departments in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3+ years of banking, analytics, compliance or other relevant experience.
• Ability to work independently or in a group.
• Proficient in the Microsoft Office Suite.
• Ability to evaluate work objectively without bias.
• Ability to develop and maintain rapport with various departments.
• Ability to learn and understand documenting, evaluating, and analyzing processes that identify key risks and controls.
• Proficient problem‑solving skills.
• 3+ years of experience in the production, processing or evaluation of documentation related to Consumer Banking.

Responsibilities

• Review weekly audit request postings for Retail and Private Bank.
• Evaluate all Retail and Private Banking work deemed key performance indicators regarding the operational performance of the Consumer line of business.
• Communicate KPIs to Retail and Private Banking.
• Administer the program to assess final errors that should be reported and reflected of consumer operational performance.
• Report key performance indicators according to the frequency set in the program guidelines.
• Administer weekly audit documentation requests for the retail key performance indicators.
• Evaluate and review weekly audit documentation submitted by the Retail and Private Banking teams for key performance indicator reporting.
• Prepare the Consumer Banking key performance indicator (KPI) dashboards for publishing to Consumer Banking teams monthly.
• Monitor and maintain department email inboxes to ensure the Consumer Delivery Team is supported for key performance indicator reporting.
• Develop and administer key risk indicators for Retail and Private Bank.
• Other duties as assigned.

Skills

data analysis

key performance indicators

key risk indicators

documentation evaluation

consumer banking

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Office Suite

Job description

Responsibilities

• Review weekly audit request postings for Retail and Private Bank
• Evaluate all Retail and Private Banking work deemed key performance indicators regarding the operational performance of the Consumer line of business
• Communicate KPIs to Retail and Private Banking
• Administer the program to assess final errors that should be reported and reflected of consumer operational performance
• Report key performance indicators according to the frequency set in the program guidelines
• Administer weekly audit documentation requests for the retail key performance indicators
• Evaluate and review weekly audit documentation submitted by the Retail and Private Banking teams for key performance indicator reporting
• Prepare the Consumer Banking key performance indicator (KPI) dashboards for publishing to Consumer Banking teams monthly
• Monitor and maintain department email inboxes to ensure the Consumer Delivery Team is supported for key performance indicator reporting
• Develop and administer key risk indicators for Retail and Private Bank
• Other duties as assigned

Requirements

• Bachelor’s degree or equivalent work experience
• 3+ years of banking, analytics, compliance or other relevant experience
• Demonstrates the ability to work independently or in a group setting
• Demonstrates proficiency in the Microsoft Office Suite
• Demonstrates the ability to evaluate work product objectively without bias
• Demonstrates the ability to develop and maintain rapport with various departments
• Demonstrates the ability to learn and understand documenting, evaluating, and analyzing processes that identify key risks and controls
• Demonstrates proficient problem‑solving skills
• 3+ years of experience in the production, processing or evaluation of documentation related to Consumer Banking

Hard Skills

• data analysis
• key performance indicators
• key risk indicators
• documentation evaluation
• consumer banking

Soft Skills

• independent work
• team collaboration
• objectivity
• rapport building
• problem‑solving