Consumer Loan Support Specialist

Foothills Bank; Kalispell, Northern (MT, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off & holidays

401(k) & Profit sharing

Job summary

Glacier Bank in Kalispell, MT seeks a Loan Support professional to assist lenders, process consumer loans, and handle related documents and notices. You will engage with customers, vendors, and staff in a courteous manner to maintain operational efficiency.

The role requires strong attention to detail, time management, and communication skills, plus basic computer proficiency. Notary duties and data entry are included in daily tasks.

Qualifications

• High attention to detail and organized in a fast-paced environment.
• Ability to prioritize heavy workload and manage time effectively.
• Professional demeanor with courtesy and tact in customer interactions.
• Ability to work under pressure and meet deadlines based on policies and regulations.
• Independent and team work capability.
• Ability to understand and follow complex written and oral instructions.
• Strong written and verbal communication skills.
• Basic computer skills including word processing and spreadsheets.

Responsibilities

• Provide loan support for lenders and process consumer loans and related documents.
• Process loan payments, transfers, and payoffs on various loan types.
• Answer customer inquiries and direct to appropriate resources or staff.
• Sort and distribute mail and loan notices; assist with filing.
• Provide notary support for lenders/customers.
• Complete data entry and update loan records and terms.

Skills

Attention to detail

Time management

Customer service

Communication

Professionalism

Basic computer skills

Teamwork

Education

High school diploma or equivalent

Job description

Glacier Bank in Kalispell, MT seeks a Loan Support professional to assist lenders, process consumer loans, and handle related documents and notices. You will engage with customers, vendors, and staff in a courteous manner to maintain operational efficiency.

The role requires strong attention to detail, time management, and communication skills, plus basic computer proficiency. Notary duties and data entry are included in daily tasks.