Consumer Loan Processor I

Educational Employees Credit Union; Fresno (CA); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Educational Employees Credit Union in Fresno, CA is seeking a full-time Consumer Loan Processor. You will present credit union loan products, help members use the products, and resolve loan-related issues while processing transactions.

The ideal candidate has at least one year of loan processing or banking experience, strong computer skills, and excellent interpersonal and communication abilities; bilingual Spanish is a plus and weekend coverage may be required.

Qualifications

• A minimum of one-year loan processing, call center or banking experience.
• Proficient in computers with good organizational skills.
• Service oriented with excellent interpersonal, analytical and communication abilities.
• Must be available 7 a.m.–7 p.m. Mon–Fri and some Saturdays 9 a.m.–1 p.m.
• Spanish bilingual candidates are encouraged to apply.

Responsibilities

• Present credit union loan products and services to members.
• Assist members with using the loan products and services.
• Help resolve loan related issues.
• Process all loan transactions, access account information, credit bureaus and auto blue book data.

Skills

Member service

Sales skills

Customer focus

Interpersonal skills

Communication skills

Job description

Description

PAY GRADE: 19N

Department: Consumer Lending

PAY RANGE: $19.07 - $29.59

The posted range represents the full pay range for this position. Starting pay within the range is based on relevant experience, qualifications, and education.

Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People’s Choice Awards.

The ideal candidate for this full-time position will have a positive attitude, great member service/sales skills and previous experience in the financial industry.

The Consumer Loan Processor will be responsible for:

• Presenting credit union loan products and services to members
• Assisting members with utilizing the products and services
• Helping to resolve loan related issues
• Processing all loan transactions, accessing account information, credit bureaus and auto blue book information.

Requirements

The ideal candidate will have:

• A minimum of one-year loan processing, call center or banking experience
• Be proficient in computers and possess good organizational skills
• Be service oriented and possess excellent interpersonal, analytical and communication skills
• Must be available to work between the hours of 7 a.m. - 7 p.m. Monday through Friday and the occasional Saturday from 9 a.m. – 1 p.m.
• Spanish bilingual employees are encouraged to apply in order to better serve our Spanish speaking members.