Consumer Lending Officer II

Industrial Federal Credit Union; Lafayette (IN); On-site; USD 53,000 - 79,000; Full time

Job summary

Industrial Federal Credit Union in Lafayette, IN is seeking a full-time Loan Officer who originates and analyzes consumer loan applications. You will answer loan questions, explain options, and guide members through the underwriting process.

You will assess credit history, scores, collateral, and repayment ability while ensuring compliance with federal regulations. The role emphasizes member service, accurate documentation, and cross-selling opportunities within the credit union.

Qualifications

• Three to five years of consumer lending experience.
• High school diploma or GED is required.
• Proven ability to explain loan options and terms clearly.

Responsibilities

• Originate and review consumer loan and credit card applications and payment waivers.
• Analyze member financial condition to assess risk and repayment ability.
• Explain loan terms and complete loan documents accurately.
• Ensure compliance with federal regulations and credit union policies.
• Cross-sell lending and related services to members.

Skills

Credit analysis

Sales experience

Regulatory compliance

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales Lafayette Main Member Center, Lafayette, IN, US

Salary Range: $52,624.21 To $78,936.32 Annually

Role:

Originates, analyzes, decisions, and underwrites consumer loan applications based on lending policies and authority limits. Answers loan skill set and rate questions, resolves due date issues, and all related member questions. Serves as the primary resource for loan systems. Responsible for credit disputes and loan compliance.

Essential Functions & Responsibilities:

• Originates and reviews consumer loan and credit card applications and payment waivers. Explains loan programs and advises members on loan options and requirements.
• Analyzes member financial condition to include credit history, credit score, collateral, and other financial information to assess the degree of risk and the member’s ability to repay the loan. Makes decisions within loan approval authority or forwards the loan request to higher levels for decision.
• Explains terms and conditions of loans. Completes or directs completion of all loan documents to ensure accuracy. Executes required reports and records.
• Reviews member documents and processes to ensure compliance with federal regulations, organizational policies, and procedures.
• Acts as liaison between members and employees, ensuring communication of loan terms, closing costs, and required documents.
• Explains denial reasons and offers member recommendations or alternative ways to secure future loans.
• Maintains thorough product knowledge by learning new selling techniques, products, and market trends.
• Participates in developing lending and deposit business for the credit union. Identifies opportunities to cross-sell new or additional services or products to members.
• Performs other job-related duties as assigned.

Knowledge & Skills:

Experience: Three years to five years of similar or related experience.

Education: A high school education or GED is required.

Interpersonal Skills: Effective communication with contacts inside and outside the organization is essential. Fostering relationships with other entities (companies and individuals) is necessary and often requires the ability to influence and sell ideas or services to members or others. The role requires a significant level of emotional intelligence.

Other Skills: General office equipment such as calculators, computers, photocopiers, and scanners. Maintains confidentiality related to credit union operations and work-related information. Proficient in Microsoft Office software. Must have a proven track record of selling and servicing loans. Must have a working knowledge of regulations affecting consumer lending.

Physical Requirements:

Frequently stands or sits in a stationary position.

This Job Description is not a complete statement of all the position’s duties and responsibilities.