Consumer Experience Specialist

Mizuno USA; Atlanta (GA); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Mizuno USA, Inc. seeks a Strategic Accounts Associate Manager (Baseball & Softball) based in Peachtree Corners, GA. The role delivers sales growth and brand development for Diamond Sports within designated accounts, managing plans, promotions, and operating expenses to meet targets.

Key duties include account research, relationship management, and coordinating with marketing, supply chain, and product teams to execute effective sales strategies and events.

Qualifications

• Bachelor's Degree at a 4-year accredited College or University.
• 3+ years proven and successful sales management track record in national sporting goods / regional retail / eCommerce.
• Experience in Equipment, Footwear and/or Apparel Sales.

Responsibilities

• Assist in researching and analyzing key accounts to understand their business needs, challenges, and opportunities.
• Serve as the main point of contact for customers, developing relationships and managing expectations and deliverables.
• Develop and lead strategic business plans for key partners.
• Coordinate with internal teams (marketing, supply chain, product) to ensure seamless execution of sales strategies.
• Distribute performance insights and key metrics to drive decisions at leadership and BU levels.

Job description

Job Title: Strategic Accounts Associate Manager - Baseball & Softball

Reports To: Strategic Accounts Manager

Direct Reports: No

Mizuno Corporation was established in Osaka, Japan by Rihachi Mizuno in 1906. Its wholly-owned subsidiary, Mizuno USA is located in Peachtree Corners, GA and manufactures and distributes the highest quality sporting equipment, footwear, and apparel. World champions and dedicated enthusiasts alike regard Mizuno as the pinnacle in craftsmanship and performance for baseball, golf, pickleball, running, soccer, softball, swimming, tennis, volleyball, and more.

For 120 years, we have followed the principle of "contributing to society through the advancement of sporting goods and the promotion of sports."

If you believe in the power of sports to generate happiness, and want to apply your talents to help athletes at every level of competition achieve their very best, you are the kind of person we want on our team!

Summary

The Strategic Account Associate Manager (SAAM) is responsible for achieving strategically aligned sales and brand development objectives for Mizuno's Diamond Sports product lines within designated key accounts. The direct accountability for this position is to include achieving sales, market share, and variable profit targets within each account, while controlling selling-related expenses. This position involves assisting in various aspects of sales management, including client communication, sales strategy development, and administrative tasks. The SAAM works closely with the Strategic Account Manager – Team Sports to ensure smooth functioning of sales operations and the achievement of sales targets. This position is based in Peachtree Corners, GA.

Essential Duties and Responsibilities

• Assist in researching and analyzing key accounts to understand their business needs, challenges, and opportunities
• Serve as the main point of contact for customers, developing relationships, assisting with requests, managing expectations and deliverables.
• Strategic account management of key partners with primary focus to include new and existing item sell-in, strategic account business plans along with creating and leading execution plans and promotions
• Develop and lead strategic business plans
• Coordinate with internal teams, like marketing, supply chain, and product managers to ensure seamless execution of sales strategies and initiatives
• Distribute visual insights into performance and key metrics of business on a Sales Leadership level for decision making and a Business Unit team level to drive action
• Participate in and help organize sales meetings, conferences, and events with key accounts
• Work closely with the distribution team on shipping, compliance, and setting appropriate expectations with accounts

Required Skills/Abilities:

• Motivated, adaptable, a team player and a self-starter
• Takes initiative and proactively looks for and suggests process improvements
• Leadership skills and competencies for advancement within the company
• Analytical mindset with the ability to gather and interpret data to support sales decisions
• Ability to work independently as well as collaboratively in a team environment
• Attention to detail and accuracy in all tasks
• Advanced mastery of JD Edwards software, MS Excel, and IBM Cognos Analytics
• Proficiency in MS Word and MS PowerPoint
• Up to 40% travel required

Education and Experience:

• Bachelor's Degree at a 4-year accredited College or University
• 3+ years proven and successful sales management track record including National Sporting Goods, Regional Retail Accounts, Independent Specialty/Team Dealers and/or eCommerce Accounts in a brand building sales environment
• Previous selling experience in Equipment, Footwear and/or Apparel Sales

Physical Requirements:

• Hybrid position based in Peachtree Corners, GA
• Prolonged periods of sitting at a desk and working on a computer in an open office with artificial and natural lighting, and moderate noise levels
• Prolonged periods of walking, standing, and talking in corporate and trade settings
• Travel by plane, car, or other transportation means
• Must be able to lift up to 50 pounds at times

Whenever possible, Mizuno USA, Inc. strives to promote from within if the skills and necessary qualifications meet the requirements for the position. Internal and external candidates will be considered for the position and the best candidate will be hired.

Mizuno USA, Inc. is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, disability, veteran status or other protected classification.