Consultant, Technology & Security

Industry Analysts, Inc.; Los Angeles (CA); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Gift cards

Generous PTO & holidays

Education reimbursement

401(K) retirement plan

Job summary

Impact is a national managed services provider seeking a consultant with deep IT and cybersecurity experience. You will lead discovery workshops, translate findings into practical roadmaps, and design managed services across infrastructure, cloud, identity, and security.

The ideal candidate has 7+ years in IT/security, strong client-facing skills, and familiarity with SOC-backed services. Expect collaboration with Sales and delivery teams and opportunity to guide clients through change.

Qualifications

• 7+ years in IT and/or cybersecurity with progression from hands-on to leadership.
• Ability to lead discovery, translate complexity into clear recommendations, and present to execs.
• Strong knowledge across networking, Windows/Linux, endpoint management, identity, and backup/DR.
• Knowledge of modern security concepts: EDR/MDR/XDR, emails threats, vuln management and patch lifecycles.
• Experience in managed services or consulting is a plus; collaborate cross-functionally with Sales and delivery.

Responsibilities

• Lead discovery workshops with executives and tech stakeholders to capture goals and constraints.
• Own the BTA direction: coordinate data, validate findings, and map a remediation roadmap.
• Translate findings into client-ready options, scope, and outcomes for exec and engineering audiences.
• Design managed services solutions across infra, endpoint, cloud, identity, backup/DR, and security.
• Coordinate with Service Desk, TOC, Tech Ops, TAM/vCIO, Security Operations for feasibility and onboarding.
• Position SOC-backed security services (MDR/XDR, email security, vuln remediation) and define workflows.
• Create proposals, SOIs, and solution docs to ensure accurate delivery and client alignment.
• Support sales strategy with technical win plans and executive solution reviews.
• Share knowledge: contribute to playbooks, talks, and training for Sales and delivery teams.

Skills

IT & cybersecurity

Discovery leadership

Executive communication

Security concepts

Education

Certifications (Security+, CISSP, CISM)

Tools

EDR/MDR/XDR

Microsoft

Cisco

AWS/Azure

Job description

Impact exists because a small group of industry leaders believed companies in our space were doing it wrong. Many prioritized margins while the people doing the work and the clients relying on it became an afterthought. Impact was built differently: invest in great people, trust them to do great work, and deliver the kind of service clients remember. That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first.

What makes Impact special is that growth has never come at the expense of the values that got us here. We continue to reinvest in our people, our capabilities, and the opportunities ahead so employees can grow alongside the business. We’ve built something special, but we’re far from finished. The people who join Impact now will help define what comes next.

Job Overview

Consultants serve as strategic advisors and hands-on technologists, partnering with business and IT leaders to assess current-state environments, identify risk and operational gaps, and develop practical roadmaps that improve security, reliability, and the end-user experience.

Working alongside sales and engineering teams, you lead structured discovery using Impact’s Business Transformation Assessment (BTA) approach, then translate findings into a clear managed services program (fully managed or co-managed) aligned to client outcomes, supportability, and long-term value.

The ideal candidate brings experience building and operating IT and security environments, along with the consultative skill to explain tradeoffs, build alignment, and guide clients through change.

Responsibilities

Lead discovery workshops with executive and technical stakeholders to understand business goals, current-state operations, risk tolerance, and constraints.

Own the technical direction of the Business Transformation Assessment (BTA): coordinate data collection, validate findings, and develop a prioritized remediation and modernization roadmap.

Translate technical findings into client-ready recommendations, including clear options, assumptions, scope boundaries, and expected outcomes tailored for both executive and engineering audiences.

Design managed services solutions (fully managed and co-managed) across infrastructure, endpoint, cloud, identity, backup/DR, and security, ensuring supportability and operational fit.

Partner with delivery teams (Service Desk, TOC, Tech Ops, TAM/vCIO, Security Operations) to validate feasibility, define responsibilities, and set onboarding and steady-state expectations.

Position and scope SOC-backed security services (e.g., MDR/XDR, email security and investigation, vulnerability remediation, security awareness) and align response workflows and reporting expectations.

Create and review proposals, statement-of-work inputs, and solution documentation (including diagrams, requirements, and scope language) to drive accurate delivery and client alignment.

Support opportunity strategy with Sales: qualify fit, lead technical win plans, and deliver executive-level presentations and solution reviews.

Enable internal teams through knowledge sharing: contribute to playbooks, talk tracks, and training so Sales and delivery teams can consistently position and deliver solutions.

Qualifications & Experience

7+ years in IT and/or cybersecurity with responsibilities progressing from hands on technical to strategy and leadership.

Demonstrated ability to lead discovery, translate technical complexity into clear recommendations, and present to executive and technical audiences.

Strong working knowledge across core IT domains: networking, Windows/Linux fundamentals, endpoint management, identity, and backup/DR.

Working knowledge of modern security concepts and operations: EDR/MDR/XDR, email-borne threats and investigation, vulnerability management and patch lifecycles, incident response fundamentals, and security governance basics.

Experience in managed services or consulting environments a plus

Comfort collaborating cross-functionally with Sales, delivery teams, and partners to design solutions that are technically sound and operationally supportable.

Relevant certifications (preferred, not required): Security+, Network+, Microsoft, Cisco, AWS/Azure, CISSP, CISM, or equivalent.

What Drives Impact

Behaviors define what our core values look like in action. Leaders are expected to model them; teams are expected to live them:

Innovation: We embrace change because innovation lives outside the comfort zone.

Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.

Honesty: We are fiercely transparent and consistently honest.

Fun: We fuel work with fun, knowing life’s too short for boring.

Low Ego: We champion ideas over titles, because brilliance knows no rank.

One Team: We win as a team, we lose as a team, we are one team.

Compensation

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs.

Impact may offer applicable incentive compensation plans depending on role and/or department.

Full compensation details can and will be discussed with an Impact Talent Acquisition team member at the start of the interview process.

Benefits We Take Pride In

5-year Tiffany & Co. Gift Card or Custom Menswear, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards

Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave

Development and growth opportunities with on-going training & continued education reimbursement

401(K) & retirement plans with complimentary financial advisory services

Comprehensive health, disability, life, dental, and vision plans

Work Authorization & Immigration Sponsorship

Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in select cases based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements.

Certain positions within Impact may involve access to information, technology, software, or technical data that is subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). Where required by applicable law based on the nature of the role, individuals in such positions must qualify as a “U.S. Person,” as defined by law, or otherwise be eligible to obtain any required government authorizations.