Consultant - Nitro Services

Veeva Systems, Inc.; Boston (MA); Hybrid; USD 70,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision, and basiclife

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems, Inc. is seeking a Consultant for the Nitro Services team to leverage data warehousing and consulting expertise across the full lifecycle of customer engagement.

This remote, full-time role involves guiding design, configuration, and transition into post-go-live managed services for Nitro clients within the life sciences space. You will participate in workshops, design data models and ETL processes, and support data migration and validation.

Qualifications

• Bachelor's degree or equivalent experience required.
• 3+ years in data warehousing, BI, ETL, or data integration roles.
• Hands-on SQL experience for querying, manipulation, and analysis.
• Strong understanding of data warehousing concepts, dimensional modeling, and ETL principles.
• Experience in a customer-facing role, with consulting and communication skills.

Responsibilities

• Lead implementation and design of Veeva Nitro solutions with customer workshops and design sessions.
• Configure data models, ETL processes, security, and reporting objects per best practices.
• Support data migration, integration, and validation during projects.
• Guide customers on leveraging data assets within Nitro and coordinate with internal/external teams.
• Provide ongoing post-go-live consulting and managed services for multiple Nitro clients.
• Triage, troubleshoot, and resolve client-reported issues and maintain environments.

Skills

SQL

Data warehousing concepts

ETL development

Consulting / customer-facing

Remote work

Education

Bachelor's degree or equivalent

Tools

Tableau

Power BI

Qlik

Job description

The Role

Are you looking for an opportunity to leverage your data warehousing and consulting expertise across the full lifecycle of customer engagement? Veeva Systems is seeking a Consultant for our Nitro Services team. Veeva Nitro is a life sciences-specific commercial data warehouse that delivers fast and actionable business insights.

As a Consultant - Nitro Services, you will be a key member of our Professional Services team, engaging with customers from implementation through to ongoing operational success. You will participate in implementing Veeva Nitro, guiding customers on solution design and configuration, and transition seamlessly into providing post-go-live managed services and support. This role requires a blend of technical data warehousing skills, consulting acumen, and a passion for customer success in the life sciences industry. It is a remote, full-time, permanent role, potentially supporting multiple clients. This is a customer-facing role. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You’ll Do

• Implementation & Solution Design:
• Participate in workshops to understand customer requirements for their commercial data warehouse.
• Assist in designing and configuring Veeva Nitro solutions, including data models, ETL processes, security, and reporting objects, based on best practices.
• Support data migration, integration, and validation activities during implementation projects.
• Guide customers on leveraging their data assets effectively within Nitro.
• Coordinate with External and Internal Teams to understand their system and build scalable solutions.
• Post-Go-Live Support & Managed Services:
• Provide ongoing consulting and administrative support for multiple Veeva Nitro clients.
• Manage and monitor data loading processes, ensuring data quality and troubleshooting issues.
• Perform configuration enhancements and optimizations based on evolving client needs.
• Assist clients with the creation, maintenance, and best practices for reports and dashboards using Nitro Explorer and connected BI tools.
• Maintain production and sandbox environments, including release management support.
• Triage, troubleshoot, and resolve client-reported issues.
• General:
• Manage client interactions, set expectations, and provide clear, effective communication.
• Develop deep subject matter expertise on Veeva Nitro and life sciences commercial data domains.
• Contribute to internal initiatives, knowledge sharing, and best practice development.
• Uphold Veeva Values, including “Do the Right Thing” and “Customer Success.”

Requirements

• Bachelor's degree or equivalent relevant experience.
• 3+ years of experience in data warehousing, business intelligence, ETL development, or data management/integration roles.
• Hands‑on experience with SQL for data querying, manipulation, and analysis.
• Strong understanding of data warehousing concepts, dimensional modeling, and ETL principles.
• Experience in a customer‑facing role, demonstrating consulting, requirements gathering, and communication skills.
• Proven ability to manage tasks, prioritize, and work independently in a remote setting.
• Ability to quickly learn new technologies, adapt to changing environments, and translate business needs into technical solutions.
• Excellent verbal and written communication skills.
• Qualified candidates must be legally authorized to be employed in the United States.

Nice to Have

• Direct hands‑on experience implementing or managing Veeva Nitro.
• Experience working within or consulting for the life sciences industry, particularly with commercial data (sales, marketing, CRM, HCO/HCP data).
• Experience with other Veeva applications (e.g., Veeva CRM, Veeva Vault, Veeva Network MDM).
• Experience with cloud data warehouse/ Lakehouse platforms (e.g., AWS Redshift, Snowflake, Databricks).
• Proficiency with BI visualization tools (e.g., Tableau, Power BI, Qlik).
• Experience with Master Data Management (MDM) concepts or systems.
• Experience working across the full lifecycle of a software implementation project.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $70,000 - $140,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].