Consultant III- Contract Consultant

Kaiser Permanente; Atlanta (GA); On-site; USD 95,000 - 125,000; Full time

Job summary

Kaiser Permanente seeks a Contract Consultant to support Self-Funded and Level Funded portfolios. You will coordinate, author, review, and support contract documents such as ASO agreements, BAAs, benefit booklets, and related materials.

The role requires collaboration with stakeholders, vendors, and leadership to ensure compliant and efficient contract execution, alignment with strategy, and successful delivery of initiatives within a complex health plan environment.

Qualifications

• Bachelor's degree and 3+ years in consulting, project management, data analytics, operations or related field.
• Or Master's degree in Business, Public Health, or related field with 1+ years experience in consulting, PM, data analytics, operations or related field.
• Or 6+ years experience in consulting, project management, data analytics, operations or related field.

Responsibilities

• Pursues effective relationships by proactively providing resources, information, advice, and expertise; mentors team members.
• Completes work autonomously using up-to-date expertise to generate creative solutions while following procedures.
• Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; tracks priorities and deadlines.
• Develops requirements for business, process, or system solutions by gathering, documenting, and analyzing needs; builds business cases for ROI.
• Maps current state to future state processes; assesses operational impact and integration with existing systems.
• Supports change management, vendor management, and communications to stakeholders to drive alignment.
• Monitors adherence to KPIs, policies, and procedures across initiatives.

Skills

Negotiation

Creativity

Applied Data Analysis

Conflict Resolution

Risk Assessment

Service Focus

Requirements Elicitation & Analysis

Business Acumen

Managing Diverse Relationships

Education

Bachelor's degree

Master's degree in Business or Public Health

Job description

Kaiser Permanente is seeking a highly motivated and detail-oriented Contract Consultant to support the continued growth and complexity of our Self-Funded and Level Funded business portfolios. This role serves as a key consultative partner, responsible for coordinating, authoring, reviewing, and supporting the execution of contract documents that govern employer-sponsored health plan arrangements, including Administrative Services Only (ASO) Agreements, Business Associate Agreements (BAAs), Benefit Booklets, Stop Loss Policies, and other related documents.

Job Summary

Serves as part of a consulting team to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state. Supports strategic planning and organizational alignment and prioritization of business initiatives. Manages moderately complex projects or project components, participates in change management activities, and performs data analyses in support of business initiatives. Supports vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures.

Essential Responsibilities

• Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.
• Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.
• Serves as part of a consultant team to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects within a functional track or workstream by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; identifying and escalating tough stakeholder issues while maintaining an independent perspective; preparing presentations and reports; and leading or facilitating team meetings.
• Develops requirements for business, process, or system solutions within assigned business domain(s) by interfacing stakeholders and cross-functional teams as appropriate; leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and developing and documenting comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions.
• Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a working understanding of how current processes impact business operations; mapping current state against future state processes; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes; and identifying and validating value gaps and opportunities for process enhancements or efficiencies.
• Supports strategic planning and organizational alignment and prioritization of business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; collaborating with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; and managing assigned initiatives to ensure delivery of measurable results and alignment with strategic objectives.
• Serves as a advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, and speaking events; contributing to the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; and serving as an advocate to ensure continuous learning and improvement is championed as a people strategy.
• Manages moderately complex projects or project components by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; coordinating project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.
• Participates in change management activities associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; collaborating with management, project champions, and business owners to communicate and align improvement initiatives with business objectives; using appropriate change management methods and approaches; and ensuring stakeholders embrace a change management mindset, and understand initiative intent and purpose.
• Performs data analyses to support business initiatives by using appropriate data analysis tools and approach to assess business performance; deploying suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting analyses and performing experimental tests to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis.
• Supports vendor management as required by assisting with reviews of vendor performance levels; ensuring service level agreements are met; and partnering with Procurement and/or Legal to assist in the development of service level and/or scope of work agreements as appropriate.
• Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.

Kaiser Permanente is seeking a highly motivated and detail-oriented Contract Consultant to support the continued growth and complexity of our Self-Funded and Level Funded business portfolios. This role serves as a key consultative partner, responsible for coordinating, authoring, reviewing, and supporting the execution of contract documents that govern employer-sponsored health plan arrangements, including Administrative Services Only (ASO) Agreements, Business Associate Agreements (BAAs), Benefit Booklets, Stop Loss Policies, and other related documents.

Minimum Qualifications

• Bachelors degree from an accredited college or university and Minimum three (3) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business, Public Health, or a directly related field and Minimum one (1) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum six (6) years experience in consulting, project management, data analytics, operations or a directly related field.

Additional Requirements

• Knowledge, Skills, and Abilities (KSAs): Negotiation; Creativity; Applied Data Analysis; Conflict Resolution; Risk Assessment; Service Focus; Requirements Elicitation & Analysis; Business Acumen; Managing Diverse Relationships

Preferred Qualifications

• One (1) years experience managing vendor contracts and relationships.
• Two (2) years of experience working with policy, regulatory, licensure, and compliance operations.