Consultant, Agentic Delivery Acceleration, Professional Services, Professional Services

Amazon Web Services (AWS); Austin (TX); On-site; USD 131,000 - 178,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services, Inc. seeks a Consultant to connect global agentic delivery programs with regional teams, ensuring innovations land with practitioners who need them.

You will own relationships in 1–2 regions and translate global strategy into local actions, serving as a trusted face for thousands of delivery practitioners across geographies. The role sits within AWS Professional Services, bridging global strategy with regional execution, and requires strong relationship building, program

Qualifications

• 5+ years leading IT projects with external customers or equivalent.
• 5+ years of program/engagement management leading other PMs.
• 1+ years as Scrum Master or Product Owner across cross-functional teams.
• 3+ years of cloud computing experience.
• Bachelor's degree in Computer Science or Engineering.

Responsibilities

• Own end-to-end relationships with geographic leaders and key stakeholders across 1-2 regions.
• Cascade programs, frameworks, and best practices into regions with clarity and context.
• Collect and channel field feedback to inform product direction and program iteration.
• Orchestrate cross-functional coordination to provide enablement, champion network support, testing, and technical intake services.
• Partner with enablement to identify knowledge gaps and develop training content.

Skills

Leadership

Program management

Agile methodologies

Cross-functional collaboration

Education

Bachelor's degree in Computer Science or Engineering

Tools

Jira

Rally

VersionOne

Taiga

Job description

Description

We're looking for a Consultant who will become the connective tissue between our global agentic delivery programs and the regional teams that bring them to life. You'll own the relationship with 1-2 geographic regions - ensuring that innovations, tooling, and frameworks don't just get built centrally, but actually land with the practitioners who need them most.

What makes this role different: you're not building the tools or writing the training. You're the person who makes sure the right people in the right geos know what's available, can access it, and have a direct line back to influence what gets built next. You'll be equal parts relationship builder, orchestrator, and feedback channel - the trusted face that thousands of delivery practitioners look to for what's new and what's coming.

Bridge global strategy with regional execution across AWS Professional Services

Build deep relationships with geographic and delivery leaders across assigned regions

Channel critical field feedback back to shape product and program direction

Orchestrate cross-functional programs so your regions get the full benefit of our portfolio

Key job responsibilities

• Own end-to-end relationships with geographic leaders, delivery leaders, and key stakeholders across 1-2 assigned regions, serving as their primary point of contact for all delivery acceleration initiatives
• Cascade programs, frameworks, and best practices into your regions with clarity and context - translating global strategy into language and actions that resonate locally
• Collect and channel field feedback, adoption blockers, and innovation signals back to inform product direction and program iteration
• Orchestrate cross-functional coordination so your regions receive enablement, champion network support, user acceptance testing, and technical intake services
• Partner with our enablement organization to identify knowledge gaps in the field and develop training content that meets real practitioner needs

A day in the life

You'll start your day reviewing field feedback from your assigned regions - spotting adoption blockers and opportunities that need attention. You might run a working session with delivery leaders to contextualize new tooling for their teams, then coordinate with enablement to turn those insights into training. Throughout the week, you'll maintain regular touchpoints with your regional stakeholders, route incoming requests, support field champions evangelizing innovations locally, and recruit practitioners for testing programs. Your work spans time zones and cultures - you're the person who keeps global and regional in sync.

About The Team

We're driving ProServe's transformation toward agentic automation and delivery productivity - and our customer is the field. ADAPT builds and scales the tools, frameworks, and guidance that help thousands of practitioners work in fundamentally new ways. This team serves as the bridge between what gets built globally and how it lands regionally - making sure innovations generate real value across all six geographies. You'll work alongside program leaders, enablement specialists, and practitioners who are obsessed with making the field more productive.

Basic Qualifications

• 5+ years of leading the delivery of IT projects with external customers or equivalent experience
• 5+ years of program or engagement management work leading other project managers to deliver a program with multiple and concurrent projects experience
• 1+ years of working as a Scrum Master or Product Owner across multiple cross-functional teams experience
• 3+ years of cloud computing experience
• Bachelor's degree in Computer Science or Engineering
• Experience working as a Scrum Master or Product Owner across multiple cross-functional teams
• Experience in leading the delivery of IT projects with external customers or equivalent
• Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects
• Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga
• Bachelor's degree or equivalent
• Experience in project management of technical programs

Preferred Qualifications

• project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
• AWS certification
• Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)
• Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, GA, Atlanta - 131,200.00 - 177,600.00 USD annually

USA, IL, Chicago - 131,200.00 - 177,600.00 USD annually

USA, NY, New York - 144,400.00 - 195,400.00 USD annually

USA, TX, Austin - 131,200.00 - 177,600.00 USD annually

USA, TX, Dallas - 131,200.00 - 177,600.00 USD annually

USA, VA, Arlington - 131,200.00 - 177,600.00 USD annually

USA, WA, Seattle - 131,200.00 - 177,600.00 USD annually

Company - Amazon Web Services, Inc.

Job ID: A10579370