Consultant

Public Consulting Group; United States; Remote; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401k

PTO

Parental leave

Bereavement leave

Job summary

Public Consulting Group (PCG) is seeking a versatile Consultant to drive business transformation for health, education, and human services clients across the United States. You will liaise with clients, operations teams, analysts, and technical staff to design and implement technology-led process improvements that support enrollment, case management, and reporting.

The role emphasizes problem-solving, stakeholder facilitation, and targeted process optimization.

Qualifications

• Bachelor’s degree or 5 years’ experience required.
• Master’s degree (MPA or government-focused MBA) preferred.
• Experience leading client engagements and workshops is a plus.

Responsibilities

• Serve as trusted advisor to clients and internal stakeholders.
• Plan, execute, and monitor client engagements.
• Facilitate client meetings, workshops, and requirements sessions.
• Translate business needs into system requirements and configurations.
• Manage tasks, timelines, and deliverables with supervision.
• Prepare client-facing reports and executive summaries.

Skills

Judgment

Attention to detail

Data analysis

Client service

Communication

Education

Bachelor’s degree

Master’s degree (MPA or government-focused MBA)

Tools

Microsoft Office Suite

Job description

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.The Consultant role combines business consulting, project management, systems implementation, and operational improvement responsibilities to help clients modernize program administration and achieve successful outcomes. The Consultant serves as a liaison between clients, program operations teams, business analysts, and technical resources to design, implement, and optimize technology solutions that support program enrollment, application processing, case management, provider management, financial administration, reporting, and compliance activities. This position is ideal for a candidate who enjoys solving complex business challenges, improving processes through technology, and working directly with clients to deliver innovative solutions.**Duties and Responsibilities*** Serves as a trusted advisor to clients and internal stakeholders* Supports the planning, execution, and monitoring of client engagements* Facilitate client meetings, workshops, and requirements gathering sessions* Analyze program operations and identify opportunities for improvement.* Leads proposal writing teams, presentations, and solution demonstrations* Gather, document, and validate business and functional requirements* Translate business needs into detailed system requirements and configuration specifications* Manage project tasks, deliverables, timelines, and action items* Track project progress and communicate status to stakeholders and leadership* Ensure project deliverables meet quality, schedule, and contractual requirements* Analyze operational and program data to identify trends and opportunities* Prepare client-facing reports and executive-level summaries* Reviews and be the expert in the business operations for service and efficiency improvements.* Manages small projects, staff and tasks with limited supervision while meeting and exceeding performance expectations.* Participates in sales motions related to the practice. **Required skills*** Ability to use sound judgment in completing tasks and to seek guidance when needed.* Attention to detail and ability to work with large data sets with accurate results.* Ability to move projects forward within a specific timeline and budget while working at a detailed level.* Commitment to exceptional client service.* Creative problem-solving ability and a consultancy mindset.* Ability to interact with various levels of management and with clients.* Flexible, self-starter possessing intellectual curiosity.* Able to follow, critically evaluate, and improve upon current processes.* Ability to recognize issues and identify solutions.* Excellent written, verbal, and presentation communication skills.* Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, and Teams. **Qualifications*** Bachelor’s degree or 5 years’ experience required and Master’s degree (MPA or government focused MBA) preferred* 5+ years of relevant work experience**Supervisory Responsibility*** Business Analysts **Working Conditions*** Remote* Some travel required **The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.****Compensation:**Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.Range: $70,100-$85,000