Construction - Service Technician

Jacuzzi Group; Atlanta (GA); On-site; USD 27,552 - 37,195; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

Paid holidays

401k with matching

PTO from day one

Company vehicle

Gas card

Tools provided

Job summary

Jacuzzi Bath Remodel Atlanta is seeking an experienced Service Technician to manage daily service and repair activities for Jacuzzi bath products in customers' homes. The role emphasizes strong customer service, broad construction/remodeling skills, and adaptability in a fast-growing environment.

The position offers full-time hours Monday–Friday with potential overtime, comprehensive benefits, a company vehicle and tools, and 401(k) matching.

Qualifications

• 5+ years of construction/remodeling experience (progressive plumbing, service and shower/bath installation) is required.
• Ability to manage a job site, frequently without assistance.
• Strong communication with all levels of employees and customers.
• Dependable with thorough follow-up and responsiveness.
• Team player with ability to handle multiple tasks and adapt to changing priorities.

Responsibilities

• Respond to service and repairs of Jacuzzi bath products; travel to customers' homes.
• Provide strong customer service and handle escalated issues.
• Apply broad construction/remodeling skills (bath/shower installation, carpentry, plumbing, drywall).
• Perform service calls including shower/bath fixtures, repairs, and related tasks.
• Occasionally remove and reinstall showers/baths; manage tools and inventory.
• Assist in building out trucks for installation team and support home shows.

Skills

Customer service

Construction/remodeling

Communication

Team player

Multitasking

Dependable

Tools

iPad

Cell phone

Job description

Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful locations launched nationwide in under 5 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction.

Jacuzzi Bath Remodel of Atlanta is looking for an experienced Service Technician to join our team! The Service Technician is responsible for managing daily service and repair activities.

• Hours: Full Time Monday- Friday (Monday - Friday schedule with potential OT)
• Full Benefits: Medical, Dental, Vision, HSA, Paid Holidays
• 401k with matching
• PTO - accrual from day one
• Company provided vehicle, gas card and tools on the job

KEY DUTIES AND RESPONSIBILITIES of our Service Technician:

• Responsible for responding to Service and repairs of Jacuzzi bath products must be comfortable traveling and working in customers homes.
• Strong customer service skills to deal with escalated customers
• Strong working knowledge of a broad range of construction and remodeling work to include bath/shower installation
• Service calls of all natures which include; Shower/Bath fixture repair, carpentry, plumbing (cartridges, shower heads, handhelds, flooring repair, acrylic wall repairs, drywall repair, etc)
• Occasional full removal and reinstallation of showers/baths
• Manage/maintain tools and product inventory
• Assist in building out new trucks for installation team.
• Help with home show displays, set up and tear down (tear downs are completed on Sunday nights)
• Flexibility and willingness to assist Installation team as needed.
• Other duties as assigned.

Requirements of our Service Technician:

• 5 years + of construction/remodeling experience (progressive plumbing, service and shower/bath installation experience)
• Ability to manage a job site, frequently without assistance
• Ability to share feedback and help develop installers to be more effective in their roles and help them to have fewer service calls
• Able to effectively relate and communicate with all levels of employees and customers
• Must be dependable - must demonstrate thorough follow-up and responsiveness
• Strong team player
• Must be able to manage multiple tasks and priorities and easily adapt to changing situations
• Employee will frequently use iPad and cell phone.

Looking to fill this role immediately!

Compensation: $23.00/hr + with room for growth.