Construction Quality Control Manager

Riley Construction; Waukesha (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Riley Construction Co., Inc. is seeking a qualified Quality Control Manager to lead the development and management of Riley's quality assurance program from the Waukesha office.

The role partners with project teams to proactively identify constructability, coordination, and workmanship risks before they cause rework or impact the client. The position requires a Bachelor's degree in a related field and 5+ years in commercial construction with QC/QA experience.

Qualifications

• Bachelor's degree in Construction Management, Architecture, Engineering, or a related field preferred.
• 5+ years of progressive experience in commercial construction, architecture, engineering, construction administration, or related field.
• Ability to read and interpret plans, specifications, shop drawings, submittals, and other contract documents.
• Understanding of how building systems and assemblies are intended to come together.
• Prior dedicated Quality Control/Quality Assurance experience is preferred.

Responsibilities

• Develop, manage, and continuously improve Riley's Quality Assurance program with project teams.
• Review design documents, plans, specs, submittals, shop drawings for constructability and quality risks.
• Conduct site observations and inspections to verify compliance with contract documents, codes, and Riley standards.
• Establish project-specific quality plans, checklists, and inspection points before work begins.
• Identify and document quality deficiencies, implement corrective actions, and follow through to resolution.
• Lead root-cause analyses of significant quality issues and translate into improved practices.
• Coordinate with project teams on third-party testing, inspections, and documentation.
• Support punch list, closeout, turnover, and warranty activities to reduce deficiencies.
• Track quality trends and communicate findings to Operations leadership.
• Develop and deliver practical quality and constructability training for field personnel.
• Serve as technical resource to Operations to prevent problems and provide practical solutions.
• Coordinate with Safety on overlapping quality/safety observations while maintaining ownership of quality.

Skills

Plan reading

Quality control experience

Construction knowledge

Education

Bachelor's degree in Construction Management, Architecture, Engineering, or related field

Job description

Do you want to be part of the Riley Construction Co., Inc. team? We are one of the fastest growing commercial construction companies in the southeastern WI/Northern IL area and great things are happening!

We currently have an opening for a qualified Quality Control Manager to be based out of the Waukesha office.

The Quality Control Manager leads the development, management, and continuous improvement of Riley's quality assurance program. This position partners with project teams throughout preconstruction and construction to proactively identify constructability, coordination, installation, and workmanship risks before they result in rework or impact the client. Provides guidance, coaching, and technical support to facilitate consistent quality practices across all projects.

Responsibilities

• Quality Program - Develop, manage, and continuously improve Riley's company-wide Quality Assurance program, standards, procedures, and tools. Work with project teams to facilitate implementation and identify opportunities for improvement.
• Conduct reviews of design documents, plans, specifications, submittals, shop drawings, and material information to identify constructability, coordination, quality, and installation risks. Participate in preconstruction/design reviews when appropriate and communicate findings to project teams.
• Conduct regular project site observations and inspections to support project teams in evaluating compliance with contract documents, approved submittals, applicable codes, manufacturer requirements, and Riley standards.
• Work with project teams to identify high-risk scopes and establish project-specific quality plans, checklists, mockups, pre-installation requirements, inspections, and hold points before work begins.
• Work with project teams to identify and document quality deficiencies and non-conforming work, evaluate potential causes, establish appropriate corrective actions, and follow through until resolution.
• Lead root-cause reviews of significant or recurring quality issues and translate lessons learned into improved standards, processes, training, and project planning.
• Coordinate with project teams regarding required third-party testing, special inspections, manufacturer inspections, and associated documentation.
• Support punch list, closeout, turnover, and warranty activities with an emphasis on reducing deficiencies, callbacks, and recurring issues.
• Track and analyze quality trends, including non-conformance, rework, warranty/callbacks, and recurring issues, and communicate meaningful findings to Operations leadership.
• Develop and deliver practical quality and constructability training for Project Managers, Project Engineers, Superintendents, and other field personnel. Use actual Riley projects and lessons learned to improve technical knowledge.
• Serve as a technical resource and coach to Operations and project teams. Help teams identify potential problems early and determine practical solutions.
• Coordinate with Safety where quality and safety observations overlap while maintaining clear ownership of the quality function.
• Lead, coach, and develop Quality team members by establishing clear expectations, providing regular feedback, and building their technical capabilities.
• Establish priorities, assign work, monitor performance, and hold team members accountable for consistent execution of Riley's quality standards.
• Coach project teams and field leaders to strengthen their ability to identify and prevent quality and constructability issues through practical guidance, lessons learned, and collaborative problem-solving.
• Translate Riley's quality standards into repeatable practices, tools, checklists, and expectations that can be consistently applied across projects.
• Establish and monitor quality measures and use trends in rework, non-conformance, warranty issues, and recurring defects to drive improvement.
• Partner with Operations, Field, Preconstruction, Safety, and project leadership to resolve quality issues and improve project execution.

Qualifications

• Bachelor's degree in Construction Management, Architecture, Engineering, or a related field preferred
• 5+ years of progressive experience in commercial construction, architecture, engineering, construction administration, or a related field.
• Ability to read and interpret plans, specifications, shop drawings, submittals, and other contract documents
• Understanding of how building systems and assemblies are intended to come together
• Prior dedicated Quality Control/Quality Assurance experience is preferred

Riley Construction is an Equal Opportunity Employer