Construction Project Production Manager

Power Home Remodeling; Elyria (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Medical

Dental

401(k)

Use of Company Vehicle

Technology Package (IPad/IPhone)

EZ Pass

Gas Card

Bonus Plan

Job summary

Power Home Remodeling is seeking a Production Manager to oversee all aspects of the customer experience and vendor relationships from post-sale through final installation. You will assess job sites, manage scope and changes, and coordinate materials, permits, and safety compliance with a focus on delivering an exceptional customer experience.

The successful candidate will have 1–3 years in construction management, a professional demeanor, self-motivation, and strong communication skills to

Qualifications

• Strong customer service and communication abilities are essential.
• Able to organize, plan and coordinate multiple site activities effectively.
• Capable of proactive problem solving and clear stakeholder communication.

Responsibilities

• Interpret and implement management policies and operating practices.
• Inspect and evaluate sites to determine scope of work and viability.
• Advise customers on financing and potential changes to scope.
• Create precise measurements at each job site to ensure materials fit.
• Confirm terms with customers and adjust plans as needed without supervisor approval.
• Procure materials and determine specifications to protect the company from financial loss.
• Ensure safety, licensing, permitting and regulatory compliance.
• Assist in office tasks and warehouse activities as needed; occasional site travel.

Skills

Customer service

Communication

Organizational skills

Interpersonal skills

Problem solving

Job description

Job Summary

The Production Manager services both the overall business of the company and the needs of customers by serving as the primary face and representative of the company. This position manages all aspects of the customer experience and vendor relationship post-sale up to final installation. The Production manager is responsible for assessing a job site to evaluate the efficacy of the original home remodeling agreement

Responsibilities

• Responsible for interpreting and implementing management policies and operating practices.
• Responsible for inspecting and evaluating all aspects of the proposed site/project to make an independent determination of the scope of work and viability of intended project.
• Advise customers on financing and possible changes to scope.
• Creates precise measurements at each job site in order to avoid any problems with custom-ordered product that could have serious financial repercussions for the company in the form of unusable materials and/or a negative customer experience.
• Responsible for confirming post-inspection and on an ongoing basis that the agreement between company and customer appropriately defines the work plan, identifies alternative courses of action needed, and negotiates directly with the customer to alter the specific terms of the plan as appropriate, all without prior approval by a supervisor.
• Responsible for selecting and managing the procurement of all materials for the job, including determining the necessary specifications for such materials while ensuring protection of the company from unnecessary financial loss.
• Analyzes all legal requirements related to licensing and permitting, Homeowner’s Association requirements, and negotiates for compliance with the same, while independently working with government agencies to obtain permits.
• Ensures statutory and regulatory compliance with regard to safety and health.
• Completes various administrative tasks in the office as needed and assists in the warehouse on a limited basis to stage products for delivery.
• Must have a valid driver’s license and be capable of driving to, from, and in between sites as needed.
• Other as assigned by Management.

Required Education And Experience

• 1-3 years of Construction Management experience
• A polished and professional demeanor - This is a high level customer service position as well.
• Professionalism is VERY important.
• Self motivation and discipline
• An ambitious and competitive nature
• Excellent communication, organizational and interpersonal skills
• Resourceful problem solving abilities
• Highly evolved customer service skills
• A personality and skill set that is scalable - We're looking for someone with promotion and managerial potential as the department and company grows
• Top notch customer service skills

Here’s What You Can Expect

• Competitive salary
• Medical
• Dental
• 401(k)
• Use of Company Vehicle
• Technology Package (IPad/IPhone)
• EZ Pass
• Gas Card
• Bonus Plan

Power Home Remodeling Group is an equal opportunity employer, and we are committed to hiring a diverse and talented workforce. If you have a disability or special need that requires accommodation, please submit the accommodation request to [e-mail]