Construction Project Manager

ServiceMaster Clean of Fraser Valley; Town of Florida (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Dental insurance

Free uniforms

Paid time off

Vision insurance

Paid holidays

Job summary

A leading restoration company in New York seeks a Project Manager to oversee reconstruction projects while ensuring excellent customer service. The ideal candidate will have extensive project management experience in the reconstruction industry, a strong customer service background, and proficiency in Xactimate software. Responsibilities include managing budgets, communicating with clients and subcontractors, and ensuring quality control and safety standards on site. Candidates must be local, with a high school diploma preferred.

Qualifications

• Proven experience in project management within the reconstruction industry.
• Superb customer service track record.
• Excellent time management skills and the ability to prioritize tasks effectively.

Responsibilities

• Responsible for the customer service and management of the customer experience.
• Negotiate terms and set expectations with customers and clients.
• Manage project budgets and ensure projects are completed within budget.
• Maintain continuous communications with customers, subcontractors, and team members.

Skills

Project management experience

Customer service track record

Xactimate software experience

Time management skills

Effective communication

Experience in restoration/construction

Education

High school diploma/GED (Degree Preferred)

Job description

Benefits

• Dental insurance
• Free uniforms
• Paid time off
• Vision insurance

Xactimate Experience Required - Will not be considered without Xactimate Experience

Local Candidates Only

Job Description

Plan and execute Reconstruction projects while ensuring a high quality of service in all dealings with customers, clients, subcontractors, employees and resource providers involved in reconstruction services. Manage the entire customer experience and overall customer satisfaction.

Responsibilities

• Responsible for the customer service and management of the customer experience.
• Evaluate and sell projects. Negotiate terms and set expectations with customers and clients.
• Create project schedule, timeline, budget and ensure they are met.
• Identify and document project scope of work. Obtain customer and client agreement on scope and estimate.
• Manage project budgets and ensure projects are completed within budget.
• Manage multiple subcontractors.
• Touch every job every day and keep the job moving.
• Compile and resolve punch list items.
• Maintain continuous communications with customers, subcontractors, and team members.
• Identify and qualify subcontractors and resource providers.
• Ensure all subcontractor paperwork is up to date.
• Ensure proper permits are acquired.
• Ensure quality control at project sites and adherence to safety standards.
• Perform final walk-through with customer to ensure customer satisfaction.

Qualifications

• Proven experience in project management within the reconstruction industry.
• Superb customer service track record.
• Experience in Xactimate software required.
• Excellent time management skills and the ability to prioritize tasks effectively.
• Effective written and oral communication.
• Experience in restoration and/or construction.
• High school diploma/GED (Degree Preferred).
• Ability to successfully complete a background check subject to applicable law, including employment verification, MVR, and drug testing.

Physical and Work Environment Requirements

• Exposure to extreme conditions such as heat.
• Walking and standing for long periods of time, driving, sitting, climbing.
• Ability to climb ladders and work at ceiling heights.
• Ability to work in tight spaces (e.g., crawl spaces under buildings).

Benefits

• Dental and Vision Insurance
• Paid Holidays
• Paid Time Off
• Uniforms

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.