Construction Manager

Power Home Remodeling; South Lyon (MI); On-site; USD 51,000 - 69,000; Full time

Benefits offered by this job

Medical

Dental

401(k)

Use of Company Vehicle

Technology Package (IPad/IPhone)

EZ Pass

Gas Card

Bonus Plan

Job summary

Power Home Remodeling seeks an Install Manager to lead partner oversight and drive high-quality installations in the field. You will work on-site with customers, guide install partners and crews, and ensure policy adherence throughout the installation process.

You will negotiate pricing, manage scheduling and payments, and perform necessary services while maintaining safety and regulatory standards. A driver’s license and relevant certifications help ensure success.

Qualifications

• High School Diploma with 2–4 years related experience.
• Valid driver’s license and ability to travel between sites.
• Certifications (VSI, AAMA, OSHA 10, Lead) either held or obtained on employment.
• Strong customer service, problem-solving, and negotiation skills.
• Ability to oversee install partners and ensure OSHA/compliance standards.

Responsibilities

• Oversee install partners and crews to ensure quality and compliance.
• Direct scheduling and distribution of installation and repair jobs.
• Inspect installations for OSHA compliance and company standards.
• Interact with customers on-site to address questions and resolve concerns.
• Negotiate pricing with customers and manage payments when needed.
• Perform services or repairs as necessary.

Skills

Multi-tasking

Organization

Customer service

Negotiation

Education

High School Diploma

OSHA 10

VSI Certification

AAMA Certification

Lead Certification

Tools

On-site management tools

Job description

Power Home Remodeling is a company founded on equal parts hard work and positivity. We believe that “dream” and “achieve” are not mutually exclusive. That philosophy has served us well in becoming FORTUNE Magazine’s #1 Workplace for Millennials and one of Glassdoor’s Best Places to Work. 90% of our executives begin their careers in entry-level positions because we recruit, train, and retain talented individuals with a drive to succeed. Power is more than a home remodeling company. Power is a dream realization, technology-innovation, community-advocacy, expectation-shattering, happiness-maximizing company dedicated to improvement, both for our customers, and ourselves.

Position Summary

The Install Manager services both the overall business of the company and the needs of customers by overseeing and enforcing the high quality standards that define company installations and set the company apart from its competitors. This position is the lead and face of the company’s vendor management. The Install Manager directs the company’s install partners and their crews throughout the installation process to provide guidance and advice on a daily basis to ensure implementation of related management policies. This position works almost primarily in the field with minimal supervision or contact with a manager.

Essential Duties And Responsibilities

• Independently assesses install partners’ installations and service calls to confirm adherence to operating practices and policies.
• Determines what action to take when issues present during the inspection process.
• Confirms that all company-branded work is OSHA-compliant and satisfies all other applicable laws and regulations.
• Evaluates install partner performance and, based on the evaluation, has the authority to both manage the scheduling and distribution of installation and repair jobs and to make recommendations to management regarding retention and/or termination of an install partner’s services.
• Works on site, directly with customers, to answer any questions, concerns, and assess satisfaction level as well as make any necessary changes to resolve customer concerns in real time.
• Negotiates and adjusts material pricing agreements with customers and makes additional sales recommendations according to an independent assessment of customers needs.
• Manages associated payment collections when necessary.
• Ensures that all materials used in the installation process meet company standards and, in the case of any defect or quality concern, is responsible for determining what steps are necessary to meet compliance/quality standards and maintain customer satisfaction.
• May be required to perform services and repairs, for which he or she would need to ascertain the parts necessary.
• Must have a valid driver’s license and be capable of driving to, from, and in between sites as needed.
• Completes various administrative tasks as needed.
• Other as assigned by Management.

Core Competencies

• Must have the ability to multi-task, prioritize, and manage time.
• Must be organized, self- motivated, and detail-oriented.
• Must have great customer service skills.
• Must be comfortable with negotiating and independently having the authority to make decisions to resolve customer concerns in real time.

Education And Experience

High School Diploma and 2-4 years of related work experience is required.

Required Licenses And Certifications

VSI, AAMA Certification, OSHA 10, Lead Certification (Will receive upon employment if not currently certified)

Here’s What You Can Expect

• $60,000 Salary
• Medical
• Dental
• 401(k)
• Use of Company Vehicle
• Technology Package (IPad/IPhone)
• EZ Pass
• Gas Card
• Bonus Plan

Power Home Remodeling Group is an equal opportunity employer, and we are committed to hiring a diverse and talented workforce. If you have a disability or special need that requires accommodation, please submit the accommodation request to [e-mail]

"}