Construction Loan Originator

CrossCountry Mortgage, LLC; Northern (KY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Short-term disability

Employee assistance program

Wellness program

Job summary

CrossCountry Mortgage, LLC (CCM) is seeking an Inside Construction Loan Officer to convert premium inbound leads into loans and promote CCM mortgage products. You’ll review documentation, assess borrower goals, and maintain production and quality standards.

Responsibilities include meeting prospects, counseling borrowers, taking applications by phone, and managing a personal pipeline. The role requires compliance with laws and flexibility in hours.

Qualifications

• NMLS license required under SAFE Act
• State license required under SAFE Act
• 5–10 years construction sales/origination experience in consumer direct or call center
• Experience collecting and analyzing borrower income; negotiating
• Experience proactively soliciting new business; converting leads/inbound calls
• Knowledge of retail product philosophy, underwriting, procedures, documentation, systems
• Excellent analytical and communication skills
• Veterans encouraged to apply; experience with military veterans preferred

Responsibilities

• Establish CCM presence by converting inbound leads
• Analyze current rates/programs to provide accurate information to borrowers
• Negotiate terms and conditions with borrowers
• Manage all steps of mortgage origination via meetings, counseling, and applications
• Maintain a personal pipeline to meet service standards and financial goals
• Learn borrowing programs and stay current with changes and new products
• Utilize in-house systems and programs to support operations
• Evaluate credit requests and identify market trends
• Comply with federal/state guidelines; work varying hours and overtime as needed

Skills

NMLS license

State license

Construction sales

Negotiation

Lead conversion

Microsoft Office

Analytical skills

Communication skills

Veterans welcome

Tools

Microsoft Office Suite

Job description

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview

The Inside Construction Loan Officer is responsible for converting inbound premium leads into loans by promoting CrossCountry Mortgage’s competitive mortgage products, services, and programs. This role consults with customers about their current and future goals to help achieve financing needs, collects and reviews all needed supporting loan documentation, and maintains minimum standards for production and quality.

Job Responsibilities

• Establish a presence for CCM, including but not limited to, converting incoming leads.
• Analyze current rates and programs to provide accurate and timely information to borrowers.
• Negotiate terms and conditions with borrowers.
• Participate in all steps related to the origination of a mortgage loan including but not limited to, meeting with prospects, counseling borrowers, taking mortgage applications by phone.
• Manage a personal pipeline to ensure service standards and financial goals are met.
• Learn various borrowing programs and processes and stay current with changes and new products.
• Learn and utilize various in-house technical systems and programs.
• Evaluate credit requests and identify market trends.
• Comply with all applicable federal and state compliance guidelines related to the role.
• Available to work varying hours and overtime if needed.

Qualifications and Skills

• NMLS license under the terms of the S.A.F.E. Act of 2008 (SAFE Act).
• State license under the terms of the SAFE Act.
• 5-10 years of construction sales or construction origination experience in a consumer direct or call center environment.
• Experience collecting and analyzing borrower income and negotiating skills.
• Experience proactively soliciting new business.
• Experience converting leads and inbound calls, preferred.
• Knowledge of retail product philosophy, policy, underwriting, procedures, documentation, and systems.
• Excellent analytical skills.
• Excellent communication and collaboration skills.
• Proficiency in standardized software applications, including Microsoft Office Suite (i.e., Word, Excel, PowerPoint, and Outlook).
• Veterans are strongly encouraged to apply.
• Experience supporting military veterans or active-duty service members, preferred.

Benefits

• Medical, dental, vision.
• 401K.
• Company-provided short-term disability.
• Employee assistance program.
• Wellness program.
• Robust benefit package (as above).

Equal Employment Opportunity

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government.

To verify licensing, please visit www.NMLSConsumerAccess.org.

Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Thanks for your interest in working on our team!

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.