Construction Field Investigator

Arthur J. Gallagher & Co. (AJG)

Village of Pleasantville (NY)

On-site

USD 33,062 - 48,216

Full time

14 days+

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Benefits offered by this job

Paid training

Overtime paid at 1.5x

Flexible scheduling

Comprehensive benefits

Mileage reimbursement

Career growth opportunities

Job summary

Gallagher Bassett is seeking a motivated Construction Field Investigator to conduct on-site investigations, gather statements, and document accident scenes. You will analyze evidence, prepare detailed reports, and manage a diverse caseload while traveling throughout the assigned territory.

The role offers a flexible mix of fieldwork and report writing, training provided, and opportunities for career growth within a nationally recognized team.

Qualifications

Minimum 1 year of field investigation or related experience.
Strong written and verbal communication skills.
Excellent organizational and time management abilities.
Ability to write clear, detailed investigative reports.
Proficiency with MS Outlook, Word, and Excel.
Valid driver's license and willing to travel.

Responsibilities

Conduct on-site investigations involving construction-related incidents and claims.
Obtain statements from involved parties and witnesses.
Document accident scenes with photos, measurements, and notes.
Identify, collect, and preserve relevant evidence and facts.
Prepare comprehensive investigative reports and manage caseloads independently.

Skills

Written and verbal communication

Organizational skills

Time management

Analytical thinking

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose.

Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence.

Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Gallagher Bassett is seeking motivated professionals to join our specialized Construction Investigation Team. Unlike traditional investigator positions, this role provides the opportunity to develop expertise in construction-related claims and losses while supporting some of the nation's largest contractors, insurance carriers, and risk management programs.

As a Construction Field Investigator, you will conduct on-site investigations, gather and analyze evidence, interview witnesses, document accident scenes, and prepare detailed reports that help clients determine the facts surrounding construction incidents and claims. This position combines field work with independent case management and offers a unique opportunity to develop highly sought-after industry expertise.

Why Join Gallagher Bassett?

Join a nationally recognized team specializing in construction investigations
Develop expertise in a high-demand niche within the insurance and risk management industry
Flexible work environment combining field investigations and report writing
Work independently while managing a diverse caseload
Career development, leadership exposure, and advancement opportunities
Gain experience supporting large-scale construction, insurance, and risk management clients
Build transferable skills that can lead to future opportunities across multiple industries

Compensation & Benefits

$24/hour during training
$28 - $35/hour after training, based on experience
Full-time position
Paid training program
Overtime paid at 1.5x hourly rate
Significant overtime opportunities available, with many investigators earning six-figure annual incomes
Paid mileage reimbursement
Flexible scheduling
Comprehensive medical, dental, and vision benefits
Career growth and advancement opportunities

How you'll make an impact

Conduct on-site investigations involving construction-related incidents and claims
Obtain written and recorded statements from involved parties and witnesses
Document accident scenes through photographs, measurements, diagrams, and detailed notes
Identify, collect, and preserve relevant evidence and facts
Conduct witness interviews and locate involved parties
Research, analyze, and evaluate information from multiple sources
Prepare comprehensive investigative reports
Manage an assigned caseload independently and efficiently
Maintain accurate records of case activity, time, and expenses
Participate in ongoing training and professional development programs

About You

Required Qualifications

High school diploma, GED, or equivalent
Minimum of 1 year of field investigation, claims investigation, construction-related, or similar investigative experience
Strong written and verbal communication skills
Ability to write clear, accurate, and detailed investigative reports
Excellent organizational and time management skills
Strong critical thinking, analytical, and problem-solving abilities
Ability to work independently and manage multiple assignments simultaneously
Proficiency with Microsoft Outlook, Word, and Excel
Valid driver's license with a clean driving record
Reliable, insured personal vehicle and willingness to travel throughout the assigned territory
Ability to work a flexible schedule, including occasional evenings and weekends

Preferred Qualifications

Construction claims investigation experience
Construction industry, safety, or project management experience
OSHA 30-Hour Construction Safety Certification
Associate's or Bachelor's degree
Notary Public commission
Bilingual Spanish or additional language skills
Experience conducting witness interviews, scene documentation, and evidence collection

Ideal Candidate

The ideal candidate is a self-motivated professional who enjoys working independently, thrives in a field-based environment, and has a strong attention to detail. Successful investigators are organized, professional, confident communicators, and committed to delivering high-quality investigative results while building a long-term career in a specialized and growing field.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself.