Consignment Account Manager - Boston

Becton Dickinson; Tempe (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

BD in Tempe, AZ seeks a Customer Account Manager to analyze and manage consignment inventory within customer accounts. You will work with sales and customers to scan stock, resolve variances, and ensure reporting is accurate.

Ideal candidate has 1–2 years in customer service or account management, a Bachelor’s degree in Business or related field, and willingness to travel 85–90% to support client sites; on-site collaboration is emphasized.

Qualifications

• Bachelor’s degree in Business or related field preferred.
• 1–2 years of customer service in a customer-facing role.
• Willing to travel 85–90% of the time.

Responsibilities

• Scan customer consignment inventory.
• Obtain POs for consignment used by the customer.
• Maintain consignment reporting for Field Inventory and Sales.
• Travel to customer accounts and ensure accurate scanning of consigned products.

Skills

Spreadsheet

Word processing

Database software

Data analysis

Travel willingness

Education

Bachelor's Degree in Business or related field

Job description

We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

The primary focus of the Customer Account Manager position will be analysis and management of consignment product, within customer accounts. In this role, the associate will work with both our sales organization and their customers. The role focuses on consignment product located within customer accounts. The primary job responsibilities will be scanning consignment product, resolving consignment product variances with the sales team and customer, and ensuring the reporting of consignment is accurate.

Ideal Candidate Location: Boston

Essential Job Functions

• Scan customer consignment inventory.
• Obtain POs for consignment used by the customer.
• Maintain consignment reporting for Field Inventory and Sales.
• Travel to customer accounts, interact with the customer to ensure accurate scanning of consigned products, while taking appropriate action: Driving or returning consignment products, facilitating consignment requests etc.

Basic Skills/Competencies Required

• Intermediate knowledge of spreadsheet, word processing, and database software, within a Windows based environment.
• Ability to analyze and interpret data.
• Willing to travel 85-90% of the time.

Education Required

Bachelor’s Degree in Business or related field from an accredited institution preferred.

Experience Required

1-2 years of customer service in a customer facing, Sales or Account Management role.

This job description is intended as a summary of the primary responsibilities of and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Primary Work Location

USA AZ - Tempe Headquarters Additional Locations Work Shift

We are the #MakersofPossible Working together, we make products that patients, families and their healthcare professionals rely on. We do this because we are committed to advancing the world of health™. But it takes the imagination and passion of all of us at BD, from manufacturing to marketing, to look at the impossible and find solutions that turn dreams into possibilities with real-life health benefits for people today, tomorrow and beyond. We make this happen, together. We are the makers of possible.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.