CONGREGATE CARE REDUCTION SPECIALIST-STATEWIDE PLACEMENT ADMINISTRATION

Internal Careers; Phoenix (AZ); Sur place; USD 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and life insurance

ASRS retirement plan

10 paid holidays and generous vacation

Parental leave program

Education discounts and wellness

Résumé du poste

Arizona Department of Child Safety in Phoenix seeks a Case Manager-Congregate Care Reduction Specialist to support families and children statewide. You will coordinate services, connect families with resources, educate caregivers, and document progress in case management systems.

Requirements include a Bachelor's or Master's degree or 4 years as an DCS Case Aide, valid driver’s license, and ability to obtain a DPS Clearance Card. Competitive hourly pay and comprehensive benefits are provided.

Qualifications

• What You Bring: Bachelor’s or Master’s degree or 4 years as DCS Case Aide
• Valid driver’s license and 39-month driving record
• Ability to obtain DPS Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record considered
• Complete 22 weeks in-person training program

Responsabilités

• Communicate with compassion and build positive relationships with children, families, caregivers, and partners
• Connect families with resources and community programs
• Educate and empower caregivers on child development and caregiving responsibilities
• Coordinate services, arrange transportation, and help access services
• Maintain detailed case notes and enter information into case management systems
• Analyze progress and identify opportunities for additional support
• Collaborate with other professionals to achieve positive outcomes for children
• Balance multiple responsibilities in a fast-paced environment

Connaissances

Interpersonal skills

Customer service

Organizational skills

Diverse communication

Judgment & problem solving

Computer proficiency

Team oriented

Formation

Bachelor’s or Master’s degree

4 years as DCS Case Aide

Outils

Case management systems

Description du poste

DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona's children through prevention, services, and support.

We're Hiring!

CONGREGATE CARE REDUCTION SPECIALIST-STATEWIDE PLACEMENT ADMINISTRATION

Phoenix, Arizona 85021

https://dcs.az.gov/careers

Salary: $21.7068 with step increases after training & years of service

Schedule: Monday -Friday 8 am- 5 pm

Open Until Filled

Make An Impact With DCS

At the Arizona Department of Child Safety (DCS), we call ourselves "Compassioneers" because everything we do is done with a compassionate heart. We work diligently to protect and support the safety, well-being, and future of vulnerable children and families across the state. DCS is proud to be a pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient Arizona.

Why DCS?

Working for DCS is more than a just a job – it's a mission-driven career that offers purpose, growth, and the opportunity to make a lasting difference. You'll be part of a team that’s passionate about child welfare and committed to serving with integrity, compassion, and accountability. A career with DCS is an opportunity to give back to your community and help shape a brighter future for Arizona's children and families.

What You'll Do

As a Case Manager-Congregate Care Reduction Specialist, you'll:

• Communicate with compassion: Build positive relationships with children, families, caregivers, and community partners while providing clear guidance and support.
• Connect families with resources: Identify individual needs and help families access appropriate community programs, services, and support systems.
• Educate and empower caregivers: Provide one-on-one instruction and practical guidance on child development, home arrangements, and caregiving responsibilities.
• Coordinate and organize services: Schedule appointments, arrange transportation, and help families access services that support their well-being.
• Solve problems effectively: Respond to questions and concerns, identify solutions, and collaborate with case managers and other professionals to address challenges.
• Manage information accurately: Maintain detailed case notes, document services, and enter information into electronic case management systems.
• Analyze and monitor progress: Review information related to placement stability, caregiver participation, and service needs to help identify opportunities for additional support.
• Work collaboratively: Partner with case managers, colleagues, and community organizations to support positive outcomes for children and families
• Adapt and prioritize: Balance multiple responsibilities, respond to changing needs, and maintain professionalism in a fast-paced environment.

What You'll Bring to the Role:

• Strong interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• The ability to communicate effectively with individuals from diverse backgrounds.
• Sound judgment, critical thinking, and problem-solving abilities.
• Comfort using computers and learning case management systems.
• A team-oriented approach and a commitment to supporting children and families.

What We Need From You (Required Qualifications)

• Bachelor’s or master’s degree earned from an institution accredited by an agency recognized by the U.S. Department of Education (conferred transcripts); OR 4 years as an Arizona Department of Child Safety Case Aide
• Valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered
• Successfully complete the 22 weeks of in person classroom and field training program

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Step Increases and Training Information

Case Managers/Child Safety Specialists are eligible for incremental pay increases as they grow in their roles as follows:

• Upon successful completion of the Arizona Department of Child Safety 22-week training program: $22.59/hour
• After one year of Arizona Department of Child Safety Specialist service: $24.11
• After two years of Arizona Department of Child Safety Specialist service: $25.96
• After three years of Arizona Department of Child Safety Specialist service: $27.66

Pay Rate Determination: Placement within the DCS Specialist step pay plan may include credit for qualifying years of service as an OCWI Investigator Senior, in addition to prior DCS Specialist experience, in accordance with agency policy.

Training Details:

The CORE program includes seven weeks of classroom training within the 22-week program. Classroom sessions occur in one- to three-week blocks and are held in midtown Phoenix. Eligible hires receive hotel accommodations, as well as meal and mileage reimbursements during required in-person training.

The Perks

Join us, and you'll enjoy:

• Comprehensive medical, dental, and life insurance options
• A supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program (must meet the criteria)
• Higher education discounts, wellness programs, and professional growth and development opportunities

Please visit our State of Arizona benefits page.

If You Have the Skills, You Can Make a Lasting Impact.

Use your strengths to help children thrive and families find stability.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at [e-mail]. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.