Conflict Resolution Teaching Assistant — Growth & Impact

Zoom; Springfield (OH); On-site; USD 58,000 - 84,000; Full time

Benefits offered by this job

Growth plan

Mentor

Benefits tuned for life beyond the SPG

Job summary

Zoom's Springfield, OH office is seeking a mid-level Teaching Assistant to own and drive day-to-day projects in a fast-paced environment.

The role offers a salary range of $58,000 to $84,000 with growth plan, mentorship, and benefits tailored for life beyond the Springfield site. You will collaborate across teams, translate objectives into actionable steps, and help maintain operations while new improvements ship.

Qualifications

• 5+ years of hands-on experience in a general role.
• Comfort owning the unglamorous middle of a full-time project.
• Hands-on experience with modern Written Communication workflows and tooling.
• A team player who lifts up colleagues and shares credit.
• A knack for Written Communication that colleagues quietly rely on.
• 5+ years navigating the politics that general work attracts.

Responsibilities

• Read between the lines of Springfield customers' needs.
• Make deadline-driven calls when data points diverge.
• Write the professionalism runbook for the next hire.
• Translate mid-level objectives into concrete day-to-day steps.
• Own your mistakes loudly and wins quietly.
• Keep Zoom's Springfield site running while improvements ship.
• Bridge Active Listening and Professionalism to align teams.

Skills

Written communication

Cross-functional teamwork

Stakeholder management

Politics navigation

General project work

Ownership mindset

Job description

Zoom's Springfield, OH office is seeking a mid-level Teaching Assistant to own and drive day-to-day projects in a fast-paced environment.

The role offers a salary range of $58,000 to $84,000 with growth plan, mentorship, and benefits tailored for life beyond the Springfield site. You will collaborate across teams, translate objectives into actionable steps, and help maintain operations while new improvements ship.