Configure Price Quote (CPQ) Manager

Industrial Electric Manufacturing; United States; Remote; USD 125,000 - 156,000; Full time

Benefits offered by this job

Benefits package

Job summary

At IEM, a leader in innovative electrical distribution, we seek a CPQ Manager to align sales, estimating, engineering, product management, and supply chain around a scalable Configure-to-Order platform. You will own requirements, release priorities, and adoption strategies, ensuring faster, more reliable quotes and order handoffs.

The role emphasizes translating business needs into CPQ capabilities, partnering with software teams, and driving measurable improvements in quote speed and accuracy.

Qualifications

• Five or more years of experience in CPQ, product management, sales operations, business systems, estimating systems, or a comparable leadership role.
• Experience in a software development environment with structured requirements, backlog prioritization, testing, release management, and iterative delivery.
• Working knowledge of electrical power distribution equipment and the commercial process for technical quotations, configuration, and order handoff.
• Ability to translate between business users and technical teams, explain tradeoffs, and set clear priorities.
• Demonstrated success leading cross functional projects and influencing stakeholders without relying solely on direct authority.
• Strong analytical, communication, facilitation, and organizational skills.

Responsibilities

• Own and maintain the CPQ roadmap, translating market needs and priorities into clear, sequenced work.
• Establish business cases, value hypotheses, acceptance criteria, and release priorities for front-end quoting and back-end configuration, pricing, and order handoff.
• Partner with Software to refine requirements, resolve tradeoffs, manage dependencies, and communicate release scope to stakeholders.
• Define and track metrics such as quote cycle time, configuration accuracy, rework, adoption, and margin protection.
• Establish training plans for release launches when necessary.
• Lead the CPQ support team, including Price Book, CTO Specialist, UI/UX Tester, and Sales UAT Specialist.
• Set operating cadence for backlog reviews and change communications.
• Ensure price book integrity and CTO data and drive UI/UX improvements.
• Coordinate end-to-end workflow: CRM opportunity → CPQ quote → API handoffs → order entry.
• Create release communications and adoption plans for Sales and Estimating teams.
• Triage defects and enhancements based on impact and value.

Skills

CPQ

Product management

Sales operations

Business systems

Estimating systems

Leadership

Education

Bachelor’s degree in engineering, business, information systems, or related field

Tools

ERP

CRM

Product data

Master data

Job description

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

Location: US Remote

Reports To: Director of Estimation and Business Development

Salary Range: $125,000-$156,000

Position Summary:

Reporting to the Director of Estimating, the CPQ Manager connects Sales, Estimating, Engineering, Product Management, Supply Chain, and Software. The role owns business requirements, release priorities, acceptance criteria, and adoption, not software architecture or code delivery. Success is measured by simpler sales experience, a more reliable quote to order process, and a scalable Configure to Order platform.

Key Responsibilities:

CPQ Strategy and Roadmap

• Own and maintain the CPQ business roadmap, translating market needs, sales feedback, product strategy, and operating priorities into clear, sequenced work.
• Establish business cases, value hypotheses, acceptance criteria, and release priorities for front end quoting and back-end configuration, pricing, and order handoff capabilities.
• Partner with Software to refine requirements, resolve tradeoffs, manage dependencies, and communicate release scope and readiness to stakeholders.
• Define and track practical performance measures such as quote cycle time, configuration accuracy, rework, adoption, margin protection, and user effort.
• Establish training plans for release launches when necessary.

Power Distribution Product and Commercial Enablement

• Apply working knowledge of LV and MV power distribution equipment, single line diagrams, bills of material, ratings, options, and specification requirements to improve configuration logic and commercial usability.
• Work with Estimating, Engineering, Product Management, and Supply Chain to convert product knowledge, pricing logic, lead times, and commercial rules into usable CPQ capabilities.
• Identify high value Configure to Order opportunities that improve speed and consistency while preserving the flexibility required for engineered solutions.

Team Leadership and Cross Functional Governance

• Lead the CPQ support team, including the Price Book and CTO Specialist, UI/UX Tester, and Sales UAT Specialist.
• Set operating cadence for backlog review, stakeholder input, testing readiness, change communication, and continuous improvement.
• Ensure the Price Book and CTO Specialist maintains supplier cost and price book integrity and advances CTO rules and data.
• Ensure the UI/UX Tester removes unnecessary clicks and friction without sacrificing essential functionality.
• Partner with the Sales UAT Specialist to validate the end-to-end commercial workflow: CRM opportunity creation, CPQ quote configuration, API handoffs, and order entry.
• Create clear release communications, training inputs, feedback loops, and adoption plans for Sales, Estimating, and other users.
• Triage defects and enhancement requests based on commercial impact, user experience, data quality, risk, and strategic value.

Qualifications:

Required Qualifications

• Five or more years of experience in CPQ, product management, sales operations, business systems, estimating systems, or a comparable business technology leadership role.
• Experience working in a software development environment using structured requirements, backlog prioritization, testing, release management, and iterative delivery.
• Working knowledge of electrical power distribution equipment and the commercial process for technical quotations, configuration, and order handoff.
• Ability to translate between business users and technical teams, explain tradeoffs, and make priorities clear.
• Demonstrated success leading cross functional projects and influencing stakeholders without relying solely on direct authority.
• Strong analytical, communication, facilitation, and organizational skills.

Preferred Qualifications

• Bachelor’s degree in engineering, business, information systems, or a related field; equivalent relevant experience will be considered.
• Experience with configuration, pricing, quoting, ERP, CRM, product information, or master data systems in a manufacturing environment.
• Experience with LV or MV switchgear, switchboards, panelboards, power distribution units, controls, or related electrical equipment.
• Experience implementing a Configure to Order model in an engineered or customizable product environment.

Success in the First Twelve Months

• Establish a trusted CPQ governance cadence and a transparent, value-based roadmap.
• Improve the quality of business requirements and release acceptance across the pre-order workflow.
• Deliver measurable improvements in quote speed, quote accuracy, user effort, or pricing and configuration quality.
• Build an accountable operating rhythm for price book integrity, UI/UX improvement, and sales user acceptance testing.

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long‑term success. View a snapshot of our benefits at https://www.iemfg.com/careers

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IEM does not discriminate against any applicant based on any characteristic protected by law.

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I acknowledge that:
- The information I have provided in this application, including my resume and any supporting materials, is true, complete, and accurate.
- Any false or misleading information may disqualify me from consideration, or if hired, may result in termination.
- I authorize IEM ("the Company") to verify the information provided, including employment history, education, and other relevant background information, in accordance with applicable laws.
- Employment with the Company is at‑will to the extent permitted by applicable law.