Configuration Management Analyst- Crystal City, VA

Serco; Annapolis (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

Serco Inc. seeks a Configuration Management Analyst to support the F-35 JPO, working onsite at the JPO in Crystal City, VA. The role focuses on managing CM documentation, approvals of drawings and software changes, and guiding cross-functional teams in CM processes.

A DoD Secret clearance and relevant program management experience are required. The candidate will collaborate with the JPO and international partners, contribute to process improvement, and may lead CM analysts.

Qualifications

• Active DoD Secret security clearance required.
• Bachelor's degree with 5 years of related experience or Associate's degree with 10 years total experience.
• 5+ years of program management, technical or business analysis experience.

Responsibilities

• Design and establish configuration management documentation.
• Authorize release of drawings and software configurations.
• Provide guidance on methods, procedures, and requirements for documentation creation.
• Plan and implement methods to improve response times and effectiveness.
• May provide leadership for lower-level CM analysts and colleagues.
• Support JPO Change Review Board and Configuration Control Board processes.
• Assist International Directorate in supporting National Deputies and their assistants.

Skills

Configuration management

Leadership

Data management

Onsite collaboration

Process improvement

Education

Bachelor's degree

Associate's degree + 4 years experience

Tools

Microsoft Office (Outlook, Teams, SharePoint, Excel, Word, PowerPoint)

Job description

Position Description & Qualifications

Serco is excited to continue support to the F-35 Joint Strike Fighter Program Office (JPO). This contract provides program management support in support of the full acquisition lifecycle of the F-35 program, to include development, production, and sustainment.

Our Configuration Management (CM) Analyst supports the F-35 Directorate of Acquisition and Affordability (DA&A) in its role managing JPO functions as they relate to business operations, foreign compliance, process improvement, cost, requirements, and acquisition.

In this role, you will:

• Design and establish configuration management documentation.

• Authorize the release of drawings, and software configuration changes specified by the JPO and other cross functional groups.

• Provide advice and guidance on methods, procedures, and requirements to individuals responsible for the creation of documentation.

• Plan and implement methods to improve response times and effectiveness.

• Participate in special studies.

• May provide leadership for lower-level employees and other colleagues at the JPO and in industry.

• Provide direction to subordinate CM analysts, or directly perform data management tasks as required by the JPO.

• Support DA&A in the management and approval of configuration management/data management by the JPO Change Review Board (JCRB), and JPO Configuration Control Board (JCCB).

• Assist the International Directorate in supporting National Deputies and their assistants in representing each of the F-35 Partner nations resident in the program.

To be successful in this role, you will have:

• The ability to provide onsite support at the F-35 Joint Program Office (JPO) located in Crystal City, VA a minimum of 2 days per week, each week. Onsite days in the JPO office may increase to provide onsite support up to 5 days per week to support the needs of the customer. Exact days in office at the JPO must be coordinated with F-35 customer and approved by your Serco manager.

• An Active DoD Secret security clearance.

• A Bachelor's degree and 5 years of experience in program management, technical or business analysis discipline.

• OR an Associate's degree plus 4 years of additional work experience (10 years total).

• A minimum of 3 out of 6 years of program experience in aircraft systems or similar configuration management.

• Previous experience in configuration identification, control, audit, and status accounting; DOD configuration management policies, procedures, review cycles, instructions, and standards; engineering change proposal evaluations.

• Previous experience with development, production, ancillary equipment, ground support equipment, test & evaluation, and fleet operations of a DoD and international acquisition aircraft program.

• Previous experience evaluating Major Variance Requests, Specification Change Notices, Engineering Change Requests/Proposals, Manufacturing Build Records, Sustainment as Maintained Records and other documents.

• Previous experience in providing guidance and assistance in configuration management and change control and ensuring that all Class I (Major) changes and variances are properly processed and dispositioned.

• Previous experience in collecting and maintaining process metrics and reporting techniques to ensure compliance with DOD level Data Management Program policies and procedures.

• The ability to travel up to 10%.

Additional desired experienced and skills:

• Microsoft Offices to include: Outlook,Teams, SharePoint, Excel, Word, and PowerPoint.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: [e-mail] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [e-mail] .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance

• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

• 401(k) plan that includes employer matching funds

• Tuition reimbursement program

• Life insurance and disability coverage

• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

• Birth, adoption, parental leave benefits

• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. If an applicant has any concerns with job posting compliance, please send an email to: [e-mail] .