Conference Services Manager

Valor Hospitality Partners, LLC; Georgia; On-site; USD 45,000 - 60,000; Full time

Job summary

A leading hospitality management firm seeks a Conference Services Manager in Georgia. This role involves liaising with clients, coordinating event logistics, and ensuring successful execution of meetings and conferences. Ideal candidates will have at least two years of sales experience, particularly in the hotel industry, and strong communication skills. The position offers competitive salary and benefits, along with opportunities for career development.

Benefits

Competitive Salary

Daily Pay

Team Member Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Tuition Reimbursement

Qualifications

• A minimum of two years sales experience in a related position.
• Hotel sales experience preferred.
• Extensive knowledge of catering sales and food and beverage.

Responsibilities

• Liaise with clients and hotel departments for meetings and events.
• Coordinate logistics including room setup and audiovisual needs.
• Conduct site visits and build relationships with clients.

Skills

Critical analysis

Negotiation skills

Communication skills

Project management

Hospitality standards

Education

Two to four-year college degree

Job description

Conference Services Manager page is loaded## Conference Services Managerlocations: Cloudland Rising Fawn, GAposted on: Posted 11 Days Agojob requisition id: JR107064# **CLOUDLAND LOOKOUT MOUNTAIN A CURIO COLLECTION HOTEL**Living above the clouds on top of Lookout Mountain, Georgia, Cloudland is the Southeast’s newest and most spectacular resort hotel!! If you happen to love golf or have golf resort experience, let’s make a connection soon!A Curio Collection by Hilton hotel, Cloudland is perched at over 2,000 feet above sea level and conveniently located just outside of Chattanooga and within a two-hour drive from several major metropolitan areas. Inspired by nature, the resort expresses elements of the four seasons in an intimate and relaxing way. Cloudland offers a wide variety of outdoor activities, multiple dining experiences, full-service spa, cliff-edge infinity pool and 245 stunning guest rooms & suites, many with spectacular mountain vistas. Let’s not forget the golf! Situated in heart of McLemore, guests can enjoy two exceptional 18-hole courses and a popular six-hole short course, all three designed by Rees Jones and Bill Bergin.to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!# **THE ROLE**#INDcloud**ESSENTIAL RESPONSIBILTIES*** Serve as the primary liaison between clients and hotel departments for all group meetings, conferences, and events.* Review contracts, event orders, and banquet event orders (BEOs) to confirm accuracy and ensure all client requirements are met.* Coordinate meeting logistics, including room setup, audiovisual needs, catering details, and guest room blocks.* Conduct pre-convention meetings, site visits, and client walk-throughs to confirm details and build strong relationships.* Collaborate with banquet, culinary, AV, and operations teams to ensure flawless event execution.* Anticipate client needs and proactively resolve issues before and during events.* Maintain accurate, organized, and up-to-date files for each group to ensure efficient communication and service delivery.* Prepare group resumes and ensure all departments are briefed on upcoming events.* Monitor event progress and post-event feedback to measure client satisfaction and encourage repeat business.* Assist Sales with the smooth turnover of booked groups into active servicing, ensuring continuity of communication.* Participate in weekly sales and operations meetings to provide updates on upcoming events and client needs.* Uphold brand standards and service culture by delivering a consistently hospitable, professional, and detail-driven approach.**REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES****Education:** Two to four-year college degree or equivalent education/experience.**Experience:** A minimum of two years sales experience in a related position. Hotel sales experience preferred.**Skills and Abilities:** Ability to perform critical analysis and manage wide-range of information. Extensive knowledge of negotiating, principles and practices within catering sales, food and beverage, and sales procedures associated with the hotel industry. Excellent oral, written and presentation skills sufficient to produce sales and marketing communication that properly reflect the Foundation Image. Listen effectively. Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives. Communicate to both, guests and fellow associates, professionally and positively.**PHYSICAL DEMANDS*** Lift Up to 10 lbs. (amenities when making sales calls, attending trade shows, etc.)* Outside sales calls, servicing groups, site inspections, attending meetings, travel and community/ industry functions* **Continuous Standing:** Hotel tours, sales calls, trade shows**COMPANY OVERVIEW**At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.Note: The statements herein are intended to describe the general nature and level of work being performed by Hotelitarians, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Valor.# # BENEFITS PACKAGE* Competitive Salary* Daily Pay!* Team Member Hotel Discount Program* Uniforms Provided for most positions* Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options* Paid PTO* 401k with employer match* Food and Beverage Discounts* Tuition ReimbursementPlease visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.