Confectionery Customer Marketing Manager

Mars Incorporated in; Chicago (IL); On-site; USD 108,000 - 149,000; Full time

Job summary

Mars is seeking a Customer Marketing Manager in Chicago to bridge Marketing and Sales, deliver the Voice of the Customer, and drive brand performance with key customers and external partners.

You will partner with sales to develop joint business plans, translate insights into opportunities, influence the innovation pipeline, and support selling stories and RTS materials. The role requires travel around 10-15% and a bachelor’s in business with 3+ years in related roles, plus MS Office proficiency.

Qualifications

• Bachelor's degree in business or related field.
• 3+ years of experience in field sales, internal sales or customer marketing.
• Proficiency with Microsoft Office / Microsoft Suite.
• Ability to travel 10–15% of the time.

Responsibilities

• Help support an organizational capability in customer centricity, enable the sales team for selling and executional success, and represent the voice of customer/sales internally.
• Bring company and category strategies to life in the marketplace via strong working relationships with sales teams and critical customers.
• Influence future innovation pipeline & programs based on channel insights.
• Provide key analysis in facilitating new item distribution forecasts by channel / customer.
• Drive sales plans around assortment, merchandising, pricing and shelving for our brands, monitoring and assisting in the delivery of topline and bottom-line commitments from sales perspective.
• Assist in planning, development and presentation of sales & brand materials at all key Trade Shows and Customer Collaboration Planning sessions ensuring our sales strategies and brand initiatives are well represented.
• Lead the development of high quality and fact-based Selling Stories and Ready to Sell (RTS) materials.

Education

Bachelor's Degree in business or related field

Tools

Microsoft Suite

Job description

Job Description:

The Customer Marketing Manager serves as the liaison between Marketing & Sales teams providing the \"Voice of the Customer\" within the internal organization while serving as \"Voice of the Brands\" to our customers and external partners. The Customer Marketing Manager plays a critical role in driving brand performance at our customers. This role is part of a boarder marketing team consisting of Customer, Consumer, and Shopper marketing. You’ll serve as a strategic thought partner for the sales team as they generate joint business plans with key customers. They must be skilled with turning insights into opportunities and influencing customers to support the growth of our Mars Products.

What are we looking for?

• Bachelor's Degree in a business field or related area of study.
• 3+ years of experience in field sales, internal sales or customer marketing.
• Microsoft Suite proficiency.
• Ability to travel between 10-15% of the time while in role.

What will be your key responsibilities?

• Help support an organizational capability in customer centricity, enable the sales team for selling and executional success, and represent the voice of customer/sales internally.
• Bring company and category strategies to life in the marketplace via strong working relationships with sales teams and critical customers.
• Influence future innovation pipeline & programs based on channel insights.
• Provide key analysis in facilitating new item distribution forecasts by channel / customer.
• Drive sales plans around assortment, merchandising, pricing and shelving for our brands, monitoring and assisting in the delivery of topline and bottom-line commitments from sales perspective.
• Assist in planning, development and presentation of sales & brand materials at all key Trade Shows and Customer Collaboration Planning sessions ensuring our sales strategies and brand initiatives are well represented.
• Lead the development of high quality and fact-based Selling Stories and Ready to Sell (RTS) materials.

What can you expect from Mars?

Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. A strong focus on learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

The pay range shown is applicable to all US locations listed within the job posting: USD 108,160.00 - USD 148,720.00