Confectionary Sales Associate

Caed Confections; Madison (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Caed Confections in Madison, inside a lively public market, seeks a Confectionary Sales Associate for a part-time role. The position focuses on creating a warm, polished customer experience, handling sales, restocking, and maintaining displays while ensuring a clean, inviting shop environment.

Weekend availability is required, and the role offers flexible hours to fit a busy market schedule. Join a growing team passionate about handcrafted chocolates and memorable customer interactions.

Qualifications

• Friendly, dependable, and customer-focused.
• Strong communication and interpersonal skills.
• Comfortable working independently and as part of a team.

Responsibilities

• Welcome customers and provide a positive, engaging shopping experience.
• Educate customers about products and offer thoughtful recommendations.
• Accurately process sales using the point-of-sale system.
• Package products carefully and professionally.
• Restock displays and help maintain visually appealing product presentation.
• Monitor inventory levels and communicate low-stock items to management.
• Assist with receiving and organizing deliveries.
• Help maintain a clean, organized, and inviting retail environment.
• Follow food safety and product handling procedures.
• Assist with opening and closing responsibilities.
• Support promotions, seasonal launches, and special market events as needed.

Skills

Friendly demeanor

Customer service

Strong communication

Retail experience

Job description

Confectionary Sales Associate (Part-Time)

About Us

Caed Confections creates handcrafted chocolates and confections with a focus on quality, creativity, and memorable customer experiences. Our Madison location is located inside a lively public market surrounded by local businesses, community events, and steady customer traffic.

We’re a growing small business looking for team members who genuinely enjoy working with people, staying busy, and creating a welcoming environment customers want to return to.

If you love local businesses, enjoy talking with customers, and appreciate beautifully made products, this could be a great fit.

Position Summary

Retail Sales Associates are responsible for creating a warm, friendly, and polished customer experience while helping with the day-to-day operations of the shop. This role includes customer service, sales, restocking products, maintaining displays, and helping keep the space clean and organized.

This is a part-time position with flexible weekday scheduling.

Weekend availability is required.

Our anticipated opening date is mid September. Exact start dates and training schedules will be communicated as we get closer to opening.

Because we operate inside a public market environment, the pace of the day can vary from relaxed and conversational to fast-paced and high-energy. We’re looking for people who can comfortably adapt to both.

Responsibilities

• Welcome customers and provide a positive, engaging shopping experience
• Educate customers about products and offer thoughtful recommendations
• Accurately process sales using the point-of-sale system
• Package products carefully and professionally
• Restock displays and help maintain visually appealing product presentation
• Monitor inventory levels and communicate low-stock items to management
• Assist with receiving and organizing deliveries
• Help maintain a clean, organized, and inviting retail environment
• Follow food safety and product handling procedures
• Assist with opening and closing responsibilities
• Support promotions, seasonal launches, and special market events as needed

Schedule & Availability

Part-time hours available. 15-25 hours per week.

Weekend availability is required.

Core Market operating hours: hours subject to change around holidays

• Wednesday: 11:00 AM – 6:00 PM
• Thursday: 11:00 AM – 8:00 PM
• Friday: 10:00 AM – 6:00 PM
• Saturday: 8:00 AM – 8:00 PM
• Sunday: 9:00 AM – 4:00 PM
• Closed Monday & Tuesday

Qualifications

• Friendly, dependable, and customer-focused
• Strong communication and interpersonal skills
• Comfortable working independently and as part of a team
• Must be comfortable working independently during slower periods
• Able to stay organized and productive in a busy retail environment
• Ability to stand for extended periods and lift up to 25 lbs
• Reliable transportation and punctual attendance
• Retail, food service, or customer service experience preferred but not required

What We’re Looking For

We’re looking for people who take pride in their work, enjoy interacting with customers, and want to be part of a growing small business with a strong community presence.

The right person for this role is dependable, proactive, personable, and excited to help create a welcoming experience for everyone who visits our shop.