Concur Administrator: Optimize Travel & Expense Operations

Cengage Group; Louisville (KY); On-site; USD 77,000 - 100,000; Full time

Job summary

Cengage, a global education technology company, is seeking a Concur Administrator in Kentucky to guide financial operations via SAP Concur Travel & Expense.

You will configure users, roles, expense categories, forms and workflows, coordinate approvals, and maintain integrations with ERP, HR, payroll, and financial systems.

Additionally, you will develop reports and dashboards, monitor performance, identify cost saving opportunities, and train staff to ensure compliant expense practices.

Qualifications

• Over 5 years of experience coordinating, managing, or supporting SAP Concur Travel & Expense.
• Strong experience configuring Concur Expense, Concur Travel, and Concur Reporting.
• Experience integrating Concur with ERP financial systems (SAP).
• Direct experience managing corporate card programs, credit card feeds, reconciliation, and payment processing.

Responsibilities

• Act as the main administrator and technical lead for the SAP Concur Travel & Expense platform.
• Configure and coordinate users, roles, expense categories, forms, workflows, policies, audit rules, travel settings, and reporting structures.
• Coordinate approval workflows and travel policies in alignment with company guidelines and compliance requirements.
• Perform system maintenance, testing, upgrades, and configuration changes following established guidelines.
• Monitor system performance, troubleshoot issues, and optimize configurations to improve efficiency and user experience.
• Maintain integrations between Concur and ERP, HR, payroll, and financial systems, including expense data feeds and payment handling.
• Support corporate card programs, including credit card feeds, reconciliation, clearing procedures, and managing exceptions.
• Build, customize, and maintain reports, dashboards, and analytics within Concur.
• Examine travel and expense spend data to identify trends, uncover compliance risks, and find cost-saving opportunities.
• Explore approaches to optimize travel and expense management through system automation and refinements.
• Act as the primary liaison between business partners and technical teams for Concur-related projects.
• Offer knowledge on travel and expense guidelines, policy formulation, reimbursement procedures, and adherence requirements.

Skills

SAP Concur

Concur Administration

ERP integration

Corporate card programs

Travel booking tools

Concur Reporting

Education

Bachelor's degree in Information Systems, Computer Science, Finance, Accounting, Business Administration, or related field

Tools

SAP Concur Travel & Expense

Concur Reporting

Job description

Cengage, a global education technology company, is seeking a Concur Administrator in Kentucky to guide financial operations via SAP Concur Travel & Expense.

You will configure users, roles, expense categories, forms and workflows, coordinate approvals, and maintain integrations with ERP, HR, payroll, and financial systems.

Additionally, you will develop reports and dashboards, monitor performance, identify cost saving opportunities, and train staff to ensure compliant expense practices.