Concierge- Weekend PM Shift 4pm-12am

Sunrise Senior Living; San Mateo (CA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Retirement Savings Plans

Paid time off (PTO)

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge – Lead Hospitality with Purpose to warmly welcome residents, families, and visitors at our San Mateo community. You will support move-ins, assist the Sales team, and ensure a safe, organized lobby and Bistro area, while coordinating appointments and basic administrative tasks.

The ideal candidate has a High School Diploma, strong customer service and communication skills, and comfort working in a fast-paced environment with discretion and

Qualifications

• High School Diploma or GED required.
• Clear communication and strong customer service skills.
• Able to multitask in a fast-paced environment.
• Proficiency with Microsoft Office and basic computer systems.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer and route calls, take accurate messages, and manage front desk tasks.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area, and handle mail and rosters.

Skills

Customer service

Communication

Organizational skills

Multitasking

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

# **Why Join Sunrise Senior Living****At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.**As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.What You’ll Do:• Greet visitors, residents, and prospective families with professionalism and warmth• Answer and route calls promptly, taking accurate messages• Provide community overviews and support the Sales team with inquiries• Assist with move-in preparations and marketing materials• Maintain a welcoming front desk and Bistro area• Support recruitment efforts and administrative data entry• Manage appointments, mail distribution, and resident rosters• Monitor safety protocols, visitor sign-in, and emergency procedures• Process meal tickets and assist with basic office tasksYou serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards.What We’re Looking For:• High School Diploma/GED• Strong customer service and communication skills• Organized with excellent time management and follow-through• Comfortable multitasking in a fast-paced environment• Proficiency in Microsoft Office and basic computer systems• Ability to maintain professionalism and confidentialityFront Desk Concierge – Lead Hospitality with PurposeFront Desk Concierge | Senior Living Administration # **Pay Range:**19.30 - 24.15*Ready to take the next step and make a bigger impact than you ever imagined?* As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.We also offer benefits and other compensation that include:* Medical, Dental, Vision, Life, and Disability Plans* Retirement Savings Plans* Employee Assistant Program / Discount Program* Paid time off (PTO), sick time, and holiday pay* myFlexPay offered to get paid within hours of a shift* Tuition Reimbursement* In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.* Some benefits have eligibility requirements