Concierge/Receptionist

Burcham Hills Foundation; East Lansing (MI); On-site; USD 12,000 - 19,000; Part time

Benefits offered by this job

Senior advocacy

Open door atmosphere

Free parking

Discounted meals

Employee Assistance Program

Daily pay option

Job summary

Burcham Hills in East Lansing seeks a friendly Concierge Services team member for a 20 hours/week, part-time role at StoneBriar within Burcham Hills. You will welcome residents and help coordinate appointments, deliveries, and communications, ensuring a positive resident experience.

Qualified candidates have a high school diploma or GED, at least 1 year of related experience, and English fluency. Proficiency with Windows and MS Office is helpful, with a focus on courteous, secure interactions.

Qualifications

• High school diploma or GED required.
• At least 1 year of relevant experience or training preferred.
• Ability to read, write, speak and comprehend English.

Responsibilities

• Familiarize yourself with community amenities and roles.
• Offer suggestions for resident engagement.
• Provide communication to residents.
• Assist with making appointments.
• Deliver packages, memos and newspapers.
• Be a one-stop shop for resident convenience.

Skills

English proficiency

Multitasking

Education

High school diploma or GED

Tools

MS Office

Windows

Database programs

Job description

Would you enjoy serving an amazing group of active seniors? Are you upbeat, enjoy hearing interesting stories about amazing lives led, or find helping others rewarding? Then a position in Concierge Services at Burcham Hills may be the right fit for you! Join an extraordinary community dedicated to the future of senior living in this 20 hours per week part-time position in StoneBriar at Burcham Hills.

They Are Responsible For

• Being familiar with community wide amenities and roles
• Offering suggestions for resident engagement
• Providing communication to residents
• Assisting with making appointments
• Delivery of packages, memos, and newspapers
• Being a one-stop shop for resident convenience

Qualifications Possession of a high school diploma or equivalent (GED). 1 year of relevant experience and/or training, or equivalent combination of education and experience. Prefer experience with Burcham Hills and/or in a healthcare setting. Ability to read, write, speak and comprehend written and oral instructions in English. Ability to continuously greet all guests in a professional, friendly manner, acknowledging them expediently. Ability and willingness to address concerns of safety and security appropriately and efficiently. Ability to work with multiple demands and various demographics. Ability to answer all incoming calls and transfer calls appropriately. Proficient in Windows environment, MS Office and other database programs and ability to type correspondence, assign work orders and enter data.

Perks Outside Of The Paycheck

• Senior advocacy
• Rewarding hospitality driven environment
• Growth opportunities
• Diverse culture
• Open door atmosphere
• Option to be paid daily
• Discounted employee meals
• Free parking
• Employee Assistance Program to all employees
• Eligible for benefits as of the 31 st day of employment if Full Time
• Employee recognition programs
• Beautiful, resort-like campus on 38 acres
• Join an exceptional team!

Many roles at Burcham Hills may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status.

Drug-free workplace.

EEO & E-verify employer.