Concierge PRN starting at $18

Senior-Lifestyle-f4731d90; Oak Brook (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health, dental, vision benefits

Retirement benefits

Disability insurance

Paid time off

DailyPay access

Job summary

The Sheridan at Oak Brook, part of Senior Lifestyle, is seeking a friendly concierge/office assistant to greet residents, respond to inquiries, answer phones, and support daily operations. You will monitor safety, process reports, handle packages, maintain logs, and collaborate with other teams to ensure a warm, safe, and efficient community experience.

The role requires clear English communication, basic Outlook/Office skills, and a compassionate, team-oriented attitude; three months of related

Qualifications

• Three months of related experience preferred.
• English communication required.
• Strong computer skills with Outlook, Excel and Word.
• Compassionate, professional, and helpful.
• Ability to work in a team and manage multiple tasks.
• Ability to make independent decisions when needed.

Responsibilities

• Greet residents and assist visitors, residents, and families.
• Answer telephone calls.
• Monitor safety via cameras and life safety systems when required.
• Process work orders, incidents, and concerns.
• Receive and deliver packages and deliveries.
• Maintain sign-in/out log for keys and passes.
• Assist other departments with administrative tasks.
• Provide timely responses to concerns and maintain customer satisfaction.
• Maintain a positive, professional demeanor toward residents and coworkers.

Skills

Customer service

Team player

Multitasking

Decision making

Compassionate

Tools

Outlook

Excel

Word

Job description

• Community Name: The Sheridan at Oak Brook
• Compensation: from USD 18 - hourly

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Job Description

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for such things as work orders, incidents and concerns.
• You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• You will assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Qualifications

• Three (3) months of related experience is preferred.
• You need to be able to communicate clearly and effectively in English.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.
• You possess the ability to make independent decisions when circumstances warrant such action.
• You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Additional Information

• Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.
• All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday.
• Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs.
• Government requirements or exclusions may apply.