concierge Overnight 11p-7a

Discovery Senior Living; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

401(K) with employer match

Paid training

Opportunities for growth and promotion

Paid time off and holidays

Job summary

Discovery Senior Living is seeking a dedicated Concierge to greet residents and visitors, support daily front-desk operations, and coordinate resident services at our San Antonio community. The role emphasizes warmth, organization, and professional communication in a fast-paced environment.

Primary responsibilities include handling phone calls, directing inquiries, and ensuring a secure, welcoming reception area while adhering to confidentiality and company policies.

Qualifications

• Strong communication, organization, and interpersonal skills.
• Professional demeanor with the ability to multitask in a fast-paced environment.
• Basic computer skills and comfort using phones, email, and office systems.

Responsibilities

• Serve as the first point of contact for residents, families, guests, and team members.
• Manage communications, support resident services, and maintain a warm, organized front-desk environment.
• Monitor entrances, lobby, and building activity to ensure safety and security; respond to resident needs and emergencies.

Skills

Communication

Organization

Interpersonal skills

Multitasking

Confidentiality

Education

High school diploma or GED

Tools

Basic computer skills

Job description

About Discovery Management Group

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.

About Discovery Management Group

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.

As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work® certifications from 2022–2027. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

Discover You Purpose with us at [Community Name].

As Concierge, you’ll play an essential role in enriching the lives of seniors by creating a welcoming first impression, building meaningful connections, and making a difference every single day.

Your Role

As the Concierge, you serve as the first point of contact for residents, families, guests, and team members. You help ensure smooth daily operations by managing communications, supporting resident services, and maintaining a warm, organized, and professional front-desk environment.

Position Highlights

Status: FULL TIME

Schedule: Mon-Fri 11p-7am - rotating weekends if needed

Location: 21902 Franklin Park San Antonio Tx,78259

• Conduct routine security patrols throughout the community using a golf cart.
• Remain at the front desk during overnight hours to monitor the community and respond to resident needs
• Monitor entrances, common areas, and building activity to help ensure the safety and security of residents, visitors, and staff.
• Follow all company policies, safety procedures, and confidentiality requirements.
• Complete required overnight logs, incident reports, and shift communication notes.
• Answer incoming telephone calls after hours and direct emergency calls appropriately.
• Maintain the front desk and lobby in a clean and organized condition.
• Collect and dispose of trash from designated areas throughout the community.
• Perform routine property checks and report maintenance, safety, or security concerns.
• Respond promptly to resident requests, emergencies, and after-hours situations, notifying the appropriate manager or emergency services when necessary.
• perform other duties assigned

Qualifications

• High school diploma or GED preferred.
• One to three years of customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with the ability to multitask in a fast-paced environment.
• Basic computer skills and comfort using phones, email, and office systems.
• Ability to maintain confidentiality and represent the community positively.

Benefits You’ll Enjoy

• Competitive wages
• Early access to earned wages before payday!
• Flexible scheduling options with full-time and part‑time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer match
• Paid training
• Opportunities for growth and advancement
• Employee Assistance Program

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026! A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state‑mandated and/or federally required background screenings, which may include criminal history checks, fingerprint‑based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access. Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state‑specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members. Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.

JOB CODE: 1009053