Concierge On Call

plannedcompanies; Oakland (CA); On-site; USD 32,000 - 45,000; Part time

Benefits offered by this job

Medical insurance

401K with employer match

Job summary

Planned Companies in Oakland is seeking motivated Front Desk Associates and Doormen to greet tenants and guests, coordinate services, and create memorable experiences within our properties.

This on-call swing/graveyard role requires strong communication, knowledge of local attractions, physical ability (up to 50 lbs lift), and a warm, welcoming demeanor. Benefits include medical, dental, vision, and a 401K with employer match.

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication.
• Knowledge of local attractions and establishments.
• Ability to lift up to 50lbs.
• Desire to provide a warm and welcoming hello to everyone.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences.
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and access to local entertainment, dining, retail shopping, and attractions.
• Document, secure and track mail, deliveries, and vendor services.
• Answer telephones, monitor lobby, and manage keys & access cards.

Skills

Customer service

Written & verbal communication

Computer skills

Local knowledge

Job description

Planned Companies –Concierge – Job Description

Schedule: On Call for Swing and Graveyard.

Location: Oakland, CA

Pay: $28.00 per hour

Summary

Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.

Primary Job Responsibilities:

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Requirements:

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Benefits

• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

“Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.”