Concierge Limelight Snowmass Winter

Limelight Hotels; Snowmass Village (CO); On-site; USD 26,139 - 37,229; Part time

Benefits offered by this job

Paid Time Off Programs

Employee Ski Pass

Other company perks

Job summary

Aspire to join Aspen One as a Concierge at Aspen Snowmass in Snowmass Village. You will welcome and register guests, provide expert knowledge of local activities, and coordinate with departments to ensure exceptional guest experiences.

The role involves cash handling, adherence to safety procedures, and delivering personalized service in a fast-paced environment.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• 1 year concierge or customer service experience required.
• Intimate knowledge of local mountain, town activities and events.

Responsibilities

• Recommend and book activities for guest's ability/interest.
• Check guests in or out of the hotel per procedures.
• Record guest complaints and notify staff.
• Maintain front desk area and manage cash bank.
• Coordinate daily needs with other departments for guests.
• Adhere to all Concierge Department policies and Aspen One procedures.
• Assist in emergency and security procedures as directed.

Skills

Local mountain knowledge

Guest service excellence

Strong communication

Problem solving

Team collaboration

Ability to work in fast-paced env

Attention to detail

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Job Description

Position Summary

The Concierge acts as an ambassador for the hotel and both the town by providing expert-level knowledge of our property and its amenities and offerings. The Concierge welcomes and registers guests, presents statements, checks credit and collects payment. This position reports to the Front Office Manager.

Job Posting Deadline

Applications for this position will be accepted until August 16, 2026.

Essential Job Functions/Key Job Responsibilities

• Recommend and book activities for guest's ability/skill level and interest
• Check guests in or out of hotel in accordance with procedures
• Record any guest complaints or problems and notify appropriate staff individuals
• Assist with ordering and maintaining supplies as well as attending to the orderliness at the front desk and bell closet
• Coordinate with other departments daily needs or special requirements for all hotel guests
• Responsible for maintaining cash bank and for daily settling of cash bank
• Comply with all policies and procedures for the Concierge Department as well as Aspen One
• Assist in emergency and security procedures as directed by management
• Complete tasks and projects delegated by your manager and assist with other departments as business volumes and staff levels demand
• Other duties as assigned

Qualifications

Education & Experience Requirements

• High School Diploma or GED required, bachelor's degree preferred
• 1 year of concierge or customer service experience required

Knowledge, Skills & Abilities

• Intimate knowledge of local mountain, town activities and events in the area
• Knowledge of customer preferences and how to meet or exceed them
• Familiarity with hotel fire and safety procedures
• Familiar with hotel services, hours of operation
• Knowledge of daily functions, locations and times to assist guests with inquiries
• Excellent verbal and written communication skills to interact professionally with guests, vendors and other staff members
• Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly
• Active listening and interpersonal skills to personalize the guest experience
• Ability to act professional in a fast-paced environment
• Strong attention to detail
• Ability to work effectively in team settings, contributing positively to group dynamics
• Ability to build and maintain relationships with local businesses
• Ability to complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand

Additional Information

Work Environment & Physical Demands

• Ability to stand, walk or be on your feet for extended periods of time, kneeling and bending may be required
• Regularly work indoors with no adverse conditions
• Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits

This position is classified as a seasonal part-time position eligible for the following benefits:

Enrollment dates differ across the various programs.

• Paid Time Off Programs
• Employee Ski Pass
• Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster

Compensation

$23-$23