Concierge (Guttenberg, NJ)

plannedcompanies; Guttenberg (NJ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision

401K match

Job summary

Planned Companies’ Concierge team in Guttenberg, NJ is seeking motivated Front Desk Associates and Doormen for weekend shifts from 11am to 7pm. The role focuses on greeting tenants, coordinating reservations, and guiding guests with local ideas.

Strong customer service and communication skills are essential to create a welcoming atmosphere. Ideal candidates will have 3+ years in service roles, be able to multitask, and lift up to 50 lbs.

Qualifications

• 3+ years of customer service experience.
• Warm and welcoming demeanor for all guests.
• Excellent written and verbal communication plus basic computer skills.
• Knowledge of local attractions and venues.
• Polite, friendly, able to multitask and manage time.
• Ability to lift up to 50 lbs when required.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors on entry.
• Develop relationships with tenants and tailor experiences to their needs.
• Schedule reservations at restaurants, hotels, and venues.
• Plan and organize on-site events for residents and guests.
• Provide directions to local attractions and services.
• Document and track mail, deliveries, and vendor services; secure access.
• Answer phones, monitor lobby, and manage keys/access cards.

Skills

Customer service

Communication

Time management

Multitasking

Local knowledge

Job description

Planned Companies –Concierge – Job Description

Schedule: Saturday Sunday Monday Tuesday 11am to 7pm (Not Overnight)

Location: Guttenberg, NJ

Pay Rate: $20.00

Summary

Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.

Primary Job Responsibilities:

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Requirements:

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Benefits

• Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
• All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.