Concierge CNA

Lakes at Lutz Rehabilitation Center; Lutz (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Daily pay option

Competitive pay and great benefits

Supportive, engaging workplace

Training and growth opportunities

Job summary

Lakes at Lutz Rehabilitation Center in Florida is seeking a compassionate Licensed CNA Concierge to be the welcoming first point of contact for residents and families. This role blends hospitality with hands-on CNA support to ensure new admissions feel informed and cared for from day one.

You will greet visitors, explain routines, coordinate with department managers, and assist with CNA duties such as showers, transfers, and room changes.

Qualifications

• Current CNA certification and high school diploma (or equivalent).
• Ability to lift up to 50 lbs and stay active during shifts.
• Strong communication and a caring attitude.
• Experience in long-term or acute care preferred.

Responsibilities

• Greet residents, families, and visitors in a warm, professional manner.
• Explain facility expectations, routines, and processes clearly and compassionately.
• Serve as a liaison between residents/families and department managers.
• Assist CNA duties as needed, including showers, hygiene care, transfers, and room changes.
• Collaborate with nursing, therapy, admissions, housekeeping, and other departments.

Skills

Customer service

Communication

Caring attitude

Physical stamina

Education

CNA certification

High school diploma

Job description

Concierge CNA

Full-Time / 2p-10p

Lakes at Lutz Rehabilitation Center is seeking a compassionate, customer-service-driven Licensed CNA Concierge to serve as a welcoming first point of contact for our residents and families. This role blends exceptional hospitality with hands-on CNA support, ensuring new admissions feel informed, comfortable, and cared for from day one while supporting daily resident needs throughout the facility.

Your Role:

Admissions & Customer Service

Greet new admissions, residents, families, and visitors in a warm, professional manner

Explain facility expectations, routines, and processes clearly and compassionately

Serve as a liaison between residents/families and department managers, routing questions or concerns appropriately

Maintain a customer-focused presence throughout the facility

Resident Support & CNA Duties

Assist with CNA responsibilities as needed, including:

• Showers and personal hygiene care
• Changing and repositioning residents
• Assist with room changes, transfers, and resident moves
• Ensure rooms are clean, organized, and admission-ready prior to resident arrival
• Monitor resident needs and communicate changes or concerns to nursing leadership

Facility Coordination

Collaborate with nursing, therapy, admissions, housekeeping, and other departments

Ensure smooth transitions during admissions, room changes, and discharges

Promote a positive, professional image of Lakes at Lutz Rehabilitation Center

What You Bring:

• Current CNA certification and high school diploma (or equivalent)
• Ability to lift up to 50 lbs and stay active during shifts
• Strong communication and a caring attitude
• Experience in long-term or acute care preferred
• Daily pay option
• Competitive pay and great benefits
• Supportive, engaging workplace
• Training and growth opportunities

Why Work With Us:

• Daily pay option
• Competitive pay and great benefits
• Supportive, engaging workplace
• Training and growth opportunities

Our Mission

We personalize care to improve quality of life and deliver extraordinary outcomes. Ready to join a team that values your compassion?

Compliance notice (Florida): This position requires background screening through the Florida Clearinghouse. For more information, visit: info.flclearinghouse.com. This URL is provided to meet state posting requirements.