Concierge Attendant

The Beach Company; Johns Island (SC); On-site; USD 27,000 - 38,000; Full time

Job summary

Kiawah River is seeking a dedicated Concierge Attendant for the Spring House on Johns Island. You will welcome homeowners and guests, assist with cabana and daybed reservations, and provide top-notch service while supporting daily operations along the riverfront amenity.

This role requires strong communication, adaptability, and a customer-first mindset with the ability to multitask in a hospitality-driven environment.

Qualifications

• Minimum 1 year of experience in a hospitable environment (clubhouse/restaurant or similar venue preferred but not required).
• Excellent communication and interpersonal skills.
• Ability to listen and empathize.
• Organization and time management skills.
• Proficiency in computer skills.
• Ability to lift up to 50 pounds with assistance.

Responsibilities

• Maintaining updated knowledge of general Kiawah River directions.
• Greeting and welcoming homeowners and guests of the Spring House.
• Assist with cabana and daybed reservation management.
• Maintaining positive ongoing relationships using personalization when able.
• Assist with fob pickups and requests.
• Multitasking and prioritizing as necessary to meet guests needs.
• Representing the company with integrity and professionalism.
• Answering the Spring House phone and taking messages/following through on requests.
• Assist with towel service including rental transactions and returning soiled towels to their respective location to be laundered.
• Maintaining retail items for sale and associated sales transactions.

Skills

Excellent communication

Interpersonal skills

Active listening

Organization

Time management

Computer skills

Customer service

Flexibility

Problem solving

Job description

Description

We are looking to hire enthusiastic individuals to join the Spring House crew at Kiawah River! Kiawah River is a new waterfront community, located on Johns Island, that embraces the Lowcountry sea islands life and is centered on outdoor pursuits with 20 miles of shoreline and 2,000 acres of picturesque land, including multiple working farms, a goat dairy and a Community Support Agriculture (CSA) program. The community vision is to combine residential, retail and hospitality offerings with custom and semi-custom homes featuring high-quality coastal architecture. We are located right off of Betsy Kerrison Parkway, near the River Road intersection and 2.5 miles before you reach the Kiawah-Seabrook roundabout. The commute includes a relaxing and scenic drive past farmland, wildflowers, mossy oaks, and some of our favorite “residents”, the Kiawah River Farm’s cows, goats, pigs, donkeys, and chickens.

The Spring House is the first key amenity in the new Kiawah River community and features two pools, an outdoor spa, pool bar, dining room, event space, and a state-of-the-art fitness facility with locker rooms and saunas— all overlooking the scenic Kiawah River.

Our ideal candidates are those who want to have fun at work, are excited to be on the ground floor of a blossoming operation and are adaptable and open to learning every element of the new facility. Come join the team and help to create a fun dining experience on the river.

The Concierge Attendant will be responsible for welcoming homeowners and guests of the Spring House as one of the first encounters as they enter the building. They will assist with questions, directions and requests and act as a resource for our guests.

Responsibilities

• Maintaining updated knowledge of general Kiawah River Development directions.


• Greeting and welcoming homeowners and guests of the Spring House.


• Assist with cabana and daybed reservation management.


• Maintaining positive ongoing relationships using personalization when able.


• Assist with fob pickups and requests.


• Multitasking and prioritizing as necessary to meet guests needs.


• Representing the company with integrity and professionalism.


• Answering the Spring House phone and taking messages/following through on requests.


• Assist with towel service including rental transactions and returning soiled towels to their respective location to be laundered.


• Maintaining retail items for sale and associated sales transactions.

Experience & Skills

• Minimum 1 year of experience in a hospitable environment, preferably in a clubhouse, restaurant, or similar venue preferred but not required.


• Excellent communication and interpersonal skills


• Ability to listen and empathize


• Organization and time management skills


• Proficiency in computers skills


• Ability to lift up to 50 pounds with assistance


• Flexibility, adaptability and problem solving

Work Hours

Flexible schedule, including weekends, evenings, and holidays, depending on clubhouse events and peak times