Concierge Advanced Practice Provider (NP or PA)

SHIFT (Life); Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation package

Medical, dental, vision benefits

Retirement plans

Job summary

SHIFT is seeking an experienced Advanced Practice Provider to partner directly with Dr. Ari Levy, MD, CEO, delivering high-touch concierge care in Chicago. You will work as a clinical partner, extending his reach, while following established protocols and reporting to the Director of Clinical Operations.

You will manage member visits, triage messages, maintain EPIC documentation, and coordinate referrals, ensuring timely, high-quality care as part of SHIFT’s patient-first model.

Qualifications

• Board-certified NP or PA with licensure in Illinois.
• Minimum of 5 years of clinical experience, preferably in primary/cardiology/concierge settings.
• Demonstrated clinical judgment and ability to escalate to a physician as needed.
• Experience with high-service, high-accountability environments is preferred.
• EPIC EMR experience is a plus.

Responsibilities

• Serve as a clinical extension of Dr. Levy for SHIFT members, handling routine medical questions with professional communication.
• Conduct member visits (acute, follow-up, preventive) and provide coverage when Dr. Levy is occupied.
• Triage member messages and escalate urgent issues with a clear summary.
• Review labs and diagnostics, loop closure on normal results, and flag abnormal findings to Dr. Levy.

Education

Board certification as NP or PA

Licensed to practice in Illinois

5+ years clinical experience

Tools

EPIC EMR

Job description

Working directly with Dr. Ari Levy, MD, Chief Executive Officer

Who We Are

SHIFT is revolutionizing concierge medicine, seamlessly integrating Medicine 3.0 principles to optimize health, enhance longevity, and redefine the future of primary care. As a premier concierge medicine provider based in Chicago’s River North neighborhood, SHIFT merges gold standard primary care with elite fitness, nutrition, recovery, and mental well-being. Our multidisciplinary team works collaboratively to deliver science-based, high-touch, and deeply personalized healthcare.

At SHIFT, we aren’t just treating illness—we’re building health. We’re looking for a dedicated Advanced Practice Provider to partner directly with our CEO, Dr. Ari Levy, and further elevate the care his members receive.

The Opportunity

Dr. Ari Levy, SHIFT’s CEO and a practicing physician, is seeking an experienced mid-level provider (Nurse Practitioner or Physician Assistant) to work alongside him in caring for his member panel. You will be his clinical partner: extending his reach between and beyond his own visits, so that every member has a responsive, knowledgeable point of contact while Dr. Levy continues to lead the company.

You will work in conjunction with SHIFT’s Director of Clinical Operations, to whom you report, and will report day-to-day clinical matters to Dr. Levy. You will practice under his supervision and collaboration, within clearly established protocols. Dr. Levy remains the physician of record for his members. He sets the clinical direction for each member and makes the final call on diagnoses, treatment plans, and sensitive or complex issues; you carry that plan forward, handle the day-to-day, and bring him the right issues at the right time. Members will experience you as an integral part of their SHIFT care team and an extension of Dr. Levy’s standard of care, not a substitute for it.

This is a role for a clinician who is confident in their own judgment, equally confident in knowing when to hand a decision to a physician, and energized by building a new model of care.

Who You Are

• Licensed and board-certified Advanced Practice Registered Nurse (APRN/NP) or Physician Assistant (PA) in the State of Illinois
• Minimum of 5-10 years of clinical experience, ideally in primary care, internal medicine, family medicine, cardiology, concierge, executive health, or other high-performance care
• Sound clinical judgment, with a clear sense of when and how to elevate sensitive or urgent concerns to a physician
• Comfortable working under physician direction and established protocols, and proactive within them
• Passionate about high-touch, patient-centered care focused on prevention, longevity, and performance optimization
• Humble, with high relational intelligence, and a strong communicator who is equally at ease with busy executives, high performers, and members with complex health concerns
• Organized, detail-oriented, and dependable in a high-service, high-accountability environment
• Fluent with EPIC, and Microsoft Office; interested in using digital tools to improve care
• Adaptable, curious, and energized by a dynamic, fast-growing company; excited to help build the system while working within it

Key Responsibilities

• Clinical partnership with Dr. Levy
  • Serve as a clinical extension of Dr. Levy for his members, responding to texts, emails, and calls with clear, professional, and timely communication on routine medical questions and concerns
  • Conduct member visits as directed by Dr. Levy, including acute, follow-up, and preventive care, and provide clinical coverage for his panel when he is occupied with non-clinical commitments
  • Triage incoming member messages, address acute issues within your scope and protocols, and elevate urgent or sensitive matters to Dr. Levy promptly and with a clear summary
  • Review labs and diagnostics, close the loop on routine and normal results per protocol, and bring abnormal or clinically significant findings to Dr. Levy with a recommended next step
• Continuity & Documentation
  • Maintain accurate, current, and timely documentation in EPIC
  • Work closely with Clinical Care Coordinators (CCCs) to keep communication and care tracking seamless
  • Handle prescription refill requests efficiently and accurately within protocol
  • Coordinate referrals and specialty appointments
• Member Experience
  • Be a visible, accessible, trusted co-primary point of contact for Dr. Levy’s members
  • Follow up proactively on open items to keep care moving, and anticipate emerging concerns within established protocols
  • Help new members get started and answer day-to-day questions in partnership with Dr. Levy and the CCC team
• Systems & Innovation
  • Collaborate with SHIFT’s subject matter experts in various care disciplines to support delivery of holistic are plans.
  • Work with Dr. Levy to define, document, and refine the protocols and workflows that guide this role, as his panel and the practice evolve

Qualifications

• Board certification as a Nurse Practitioner or Physician Assistant
• Licensed to practice in the State of Illinois
• Minimum of 5 years of clinical experience, ideally in primary care, internal medicine, or concierge settings
• Demonstrated ability to coordinate complex care and communicate effectively across teams
• Proven track record of clinical responsiveness and good judgment in escalating care
• Prior experience in high-service, high-accountability environments preferred
• EPIC EMR experience a plus

What We Offer

• Daily collaboration with a physician-executive and the opportunity to shape a cutting-edge, patient-first model of care
• A dynamic, supportive, and intellectually stimulating team environment
• Competitive compensation package
• Comprehensive benefits, including medical, dental, vision, and retirement plans
• Professional development opportunities in lifestyle, performance, and preventative medicine
• A culture that values growth, innovation, and delivering best-in-class care

Join Us

At SHIFT, we are building something extraordinary—a healthcare experience that is proactive, personalized, and designed for those who want to reach their highest potential. If you’re ready to be part of a mission-driven team dedicated to redefining primary care, we encourage you to apply.