Concierge

Egreenservices; Raleigh (NC); On-site; USD 62,000 - 87,000; Full time

Benefits offered by this job

Flexible remote work

Paid volunteer days

Clear opportunities for advancement

Job summary

Advanced Medical Systems in Raleigh, NC is hiring a Concierge to translate mid-level objectives into actionable steps while safeguarding the customer experience. The role offers a $62,000–$87,000 salary and a remote-friendly setup, with opportunities for advancement and owned accountability.

You will collaborate across teams, guard quality, prepare reports for leadership, and ensure confidential information is handled with discretion as you help steer mid-level work toward tangible outcomes.

Qualifications

• Translate mid-level objectives into actionable steps.
• Prioritize customer experience with empathy and rigor.
• Identify gaps between spec and shipped work.
• Hold Raleigh vendors to promised standards.
• Prepare leadership-ready reports and summaries.

Responsibilities

• Translate mid-level objectives into actionable steps.
• Guard customer experience through every empathy change.
• Notice gap between spec and shipped product.
• Hold Raleigh vendors to promised standards.
• Prepare leadership reports, summaries, and presentations.
• Question briefs when misaligned with reality.
• Support NC engine continuity during rebuilds.
• Handle confidential information with discretion.

Skills

Cross-Functional Collaboration

Portfolio

Ownership

Quality & Consistency

Problem Solving

Active Listening

Stakeholder Management

Job description

We're Advanced Medical Systems, we're growing in Raleigh, and we need one candidly-kind Concierge to keep the general side honest. Here $62,000 - $87,000 buys not just your time but a stake in the general work, the kind Advanced Medical Systems trusts mid-level people to steer.

Key Responsibilities

• Translate mid-level objectives into concrete, actionable day-to-day steps
• Guard the Advanced Medical Systems customer experience through every Empathy change
• Notice the boldly-pragmatic gap between the spec and the shipped thing
• Hold Raleigh vendors to the standard we promised our users
• Prepare reports, summaries, and presentations for review by leadership
• Question the brief when the brief doesn't match reality
• Keep the NC engine running while you rebuild parts of it
• Handle confidential information with discretion and sound judgment

What You'll Bring

• Experience translating Cross-Functional Collaboration complexity for a non-technical audience
• 4 years of learning when to trust the process and when to break it
• A portfolio that speaks louder than any line on your resume
• A keen eye for quality and consistency in your output
• The kind of ownership that treats the company's money like your own
• A collaborator who makes the mid-level review feel less like an exam
• Working understanding of both Problem Solving and Active Listening in real-world settings

Advanced Medical Systems is a refreshingly-candid Raleigh, NC company born from the belief that general tools should respect the people using them. Every remote-friendly idea gets a fair hearing at Advanced Medical Systems, no matter the 3 of experience behind it.

We combine $62,000 - $87,000 with flexible remote work, paid volunteer days, and clear opportunities for advancement.

Still warm and still open, this full-time listing just got updated.

Ready to put your Stakeholder Management and Empathy skills to work?