Concierge

Senior Pharmacy Services Inc.; Plano (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Senior Pharmacy Services Inc. seeks a Concierge for Spring Creek Assisted Living. The role requires greeting guests, assisting residents with daily needs, and serving as a visible point of contact.

Candidates should have a high school diploma or GED, hospitality experience preferred, and the ability to multitask while communicating effectively with team members. This on-site position involves typical office environment tasks and coordinating guest services.

Qualifications

• High School Diploma or GED required.
• 0-3 months related experience or training; hospitality a plus.
• Ability to multi-task and deliver friendly guest service.

Responsibilities

• Greet guests and answer inquiries.
• Facilitate guest requests such as transportation, valet, and service orders.
• Assist guests with baggage handling at entry and exit.
• Communicate with team using handheld or vehicle devices.
• Ensure booked activities meet standards and accuracy.
• Receive all incoming and direct all guest calls.
• Follow up with team to complete guest requests.

Skills

Hospitality

Customer relations

Multitasking

Communication

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Career Opportunities with Senior Pharmacy Services Inc.

NOW HIRING CONCIERGE FOR SPRING CREEK ASSISTED LIVING

Saturday and Sunday schedule, with flexibility to fill in as needed

The Concierge provides courteous and professional assistance to community guests and residents pertaining to daily needs. This position acts as the visible point of contact for community guests and is available to assist both residents and guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• greets guests and answers guest inquiries
• facilitates resolution of resident requests, such as transportation or valet requests, work orders, and other special requests
• assists guests with baggage handling while entering and exiting or to and from rooms as requested
• communicates effectively with team members using handheld or vehicle-installed communication devices
• assists with ensuring that activities booked are accurate and meet standards
• receives all incoming and outgoing guests
• directs all incoming telephone communication
• communicates and follows up with team members to ensure that other specific guest requests are completed satisfactorily

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS

Education and/or Experience

• High School Diploma or General Education Degree (GED); or 0-3 months related experience and/or training; or equivalent combination of education and experience
• hospitality/customer relations experience a plus
• ability to multi-task

Computer Skills : competency with Microsoft Office Suite

PHYSICAL DEMANDS

• regularly required to talk or hear
• frequently required to: sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl
• occasionally required to stand and walk

Specific vision abilities required by this job include close vision and distance vision.

WORK ENVIRONMENT

• the employee is in a typical office environment
• the noise level in the work environment is usually moderate, but occasionally noisy