Concierge

Energy Innovation Corp; Indianapolis (IN); On-site; USD 74,000 - 103,000; Full time

Job summary

Energy Innovation Corp in Indianapolis, IN is seeking a Concierge who blends professionalism with a hunger for continuous learning to accelerate onboarding and outcomes.

The role offers a senior level track, with ownership of outcomes, cross-functional collaboration, and a focus on measurable results, not just task execution.

Salary ranges from $74,000 to $103,000 per year, with mentorship, benefits, and flexible work arrangements, reflecting our momentum and time for your personal growth.

Qualifications

• 6+ years owning outcomes, not just completing tasks.
• Strong multitasking ability without sacrificing quality.
• A growth mindset that treats feedback as fuel, not threat.
• Hands-on familiarity with Persuasion, sharpened by Resilience side projects.
• Critical thinking skills and sound, independent judgment.

Responsibilities

• Bridge Self-Motivation and Analytical Thinking so neither team works in the dark.
• Track key metrics and report findings to your manager each week.
• Carry general projects from napkin sketch to Indianapolis, IN rollout.
• Surface risks early, loudly, and with a proposed fix attached.
• Carry the Change Management thread across three time zones and two tools.
• Resolve customer concerns with patience and a focus on outcomes.
• Turn ambiguous Self-Motivation requests into shipped, measurable outcomes.
• Show up for the unglamorous general maintenance nobody volunteers for.

Skills

Multitasking

Growth mindset

Persuasion

Resilience

Critical thinking

Independent judgment

Job description

We built this Concierge role around momentum, so if you pair Professionalism with Continuous Learning, ServiceNow will get out of your way. Look past the title and you'll see $74,000 - $103,000, an IN base, and a senior role that asks you to lead, not just execute.

Key Responsibilities

• Bridge Self-Motivation and Analytical Thinking so neither team works in the dark
• Track key metrics and report findings to your manager each week
• Carry general projects from napkin sketch to Indianapolis, IN rollout
• Surface risks early, loudly, and with a proposed fix attached
• Carry the Change Management thread across three time zones and two tools
• Resolve customer concerns with patience and a focus on outcomes
• Turn ambiguous Self-Motivation requests into shipped, measurable outcomes
• Show up for the unglamorous general maintenance nobody volunteers for

What You'll Bring

• Strong multitasking ability without sacrificing quality
• A growth mindset that treats feedback as fuel, not threat
• Hands-on familiarity with Persuasion, sharpened by Resilience side projects
• 6+ years owning outcomes, not just completing tasks
• Critical thinking skills and sound, independent judgment

With roots in Indianapolis, IN and an innovative outlook, ServiceNow delivers software that scales with our customers. The pace is energetic but humane, and we treat protecting your time off as part of the work.

The bottom line: $74,000 - $103,000, mentorship, benefits, and flexibility, wrapped into a Concierge role that grows as fast as you do.

We are meeting Concierge candidates now and moving qualified ones forward fast.